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@andreeaalexandru
Dynamic retail professional with expertise in store management and merchandising.
I am a dedicated retail professional currently serving as an Assistant Store Manager at Oliver Bonas, where I leverage my analytical skills to drive key performance indicators and enhance overall store performance. My role involves not only supporting my store manager but also mentoring my team to ensure they are well-versed in omni-channel strategies and customer service excellence.
Previously, I have held various positions in merchandising and visual merchandising, where I honed my skills in sales forecasting, inventory management, and creating engaging customer experiences. My experience spans across reputable brands, allowing me to develop a comprehensive understanding of the retail landscape and consumer behavior.
I am passionate about fostering a positive team environment and delivering exceptional customer service. I believe in the importance of clear communication and collaboration to achieve business goals and enhance customer satisfaction. My commitment to continuous improvement drives me to seek innovative solutions that benefit both the team and the customers.
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Work history, roles, and key accomplishments
Oliver Bonas
Dec 2023 - Present (1 year 11 months)
Demonstrated effective decision-making by analyzing commercial tools and store sales to drive Key Performance Indicators (KPIs) and improve overall store performance. Drove store contribution to omni-channel KPIs, upskilled the team, and supported the implementation of OB initiatives to enhance store and team performance. Provided strong leadership, delivered exceptional customer service, and supp
Estar Brands
Jun 2023 - Dec 2023 (6 months)
Optimized profitability and sales volume through data-driven sales forecasting and analysis, enabling informed decision-making and budget planning. Collaborated with cross-functional teams to enhance product display strategies and drive sales growth. Ensured efficient stock control by utilizing accurate forecasts for effective inventory management throughout the season.
Mountain Warehouse
Sep 2021 - Jun 2023 (1 year 9 months)
Ensured the right products were in place for either website or stores, working closely with the Buying Team to plan and build range staking control of stock levels to maximize profit. Ran weekly sales reports, reviewed intake stock by managing queries from the distribution center, and supported Assistant Merchandising with size analysis and pricing activity. Maintained good housekeeping within the
Fenwick
Apr 2020 - Sep 2021 (1 year 5 months)
Executed creative vision across all store departments, elevating the customer experience through trend-focused displays and innovative merchandising techniques. Demonstrated adaptability and courage in implementing visually captivating window displays and stylized mannequins to attract and engage customers. Leveraged commercial flair and up-to-date industry knowledge to create unforgettable visual
Ralph Lauren
Oct 2018 - Apr 2020 (1 year 6 months)
Devised strategies for promoting and selling products or services, acting as an intermediary between companies and their customers. Provided excellent customer service, including greeting customers, comparing product prices, educating on sales, and responding to complaints. Generated daily and weekly reports, cross-sold products, and suggested payment methods.
Anthropologie
May 2017 - Oct 2018 (1 year 5 months)
Organized and coordinated charity phone campaigns and collected packages of goods for donation. Managed banking, administrative tasks, and email correspondence with head office, including sales reporting. Oversaw store operations, including opening and closing procedures, staff management, transfers, and customer service.
H&M
Nov 2014 - May 2017 (2 years 6 months)
Enhanced the customer experience through trend-focused displays and innovative merchandising techniques, effectively executing the creative vision across all store departments. Developed visually captivating window displays and stylized mannequins to attract and engage customers. Utilized commercial flair and up-to-date industry knowledge to create unforgettable visual experiences that consistentl
Degrees, certifications, and relevant coursework
N/A, Public Relationship & Communication
Studied Public Relationship & Communication.
N/A, Computer Science
Studied Computer Science.
Software and tools used professionally
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