Troy O’Connor
@troyoconnor
Experienced retail manager with 15 years' expertise in operations, team leadership, and customer service.
What I'm looking for
I am a retail manager with fifteen years of hands-on experience in retail operations, stock control, customer service, and team leadership. I pride myself on punctuality, meeting deadlines, and delivering consistent results through strategic planning and attention to detail.
My background includes supervisory roles in stock control and online order fulfilment, payroll tasks, auditing, cashing up, and training new employees. I have a proven track record of improving operational efficiency and maintaining product standards.
Alongside retail, I have sustained a creative freelance career in video editing, videography, graphic design, social media content management, and photography, including professional experience in Los Angeles and on broadcast projects.
I bring a collaborative leadership style, a strong work ethic, and a focus on positive team environments to achieve project milestones and customer satisfaction. I am eager to apply my combined operational and creative skills to roles that value reliability and cross-functional experience.
Experience
Work history, roles, and key accomplishments
Retail Manager
Iceland
Jan 2023 - Present (2 years 10 months)
Manage store operations, staff scheduling, and customer service to maintain stock quality and meet sales targets; oversee audits and cashing up processes to ensure accuracy and compliance.
Freelance Videographer
Self Employed
Jan 2018 - Present (7 years 10 months)
Provide video recording and editing, photography, camera assistance, and graphic design services for clients including event and commercial projects.
Stock Control Supervisor
JD Sports
Jan 2021 - Jan 2023 (2 years)
Supervised online picking and stock control, trained new employees, managed refunds and payroll-related tasks, and ensured timely fulfillment of customer orders.
Chef / Videographer
Ship Tavern
Jan 2018 - Jan 2021 (3 years)
Performed kitchen duties and dishwashing while producing and editing social media video content, managing deliveries, and supporting graphic design and content direction.
Education
Degrees, certifications, and relevant coursework
The BRIT School
National Diploma in Dance, Dance
2008 - 2011
Grade: Triple Distinction
Completed a National Diploma in Dance with a Triple Distinction, focusing on practical and performance skills in dance.
Forest Hill Boys Academy
GCSEs / Secondary School Certificate, Secondary Education
2004 - 2008
Grade: A, B, B, C, C
Completed secondary education with a range of GCSE-equivalent grades including A, B, B, C, C.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Troy?
You can contact Troy and 90k+ other talented remote workers on Himalayas.
Message TroyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
