Open to opportunities

loise kimotho

@loisekimotho

Message

Persuasive advocate for fiscal accountability and operational efficiency.

Kenya

Message

What I'm looking for

I seek a role in a collaborative environment that encourages growth and innovation.

I am a Certified Public Accountant with a strong background in finance and accounting, holding a Bachelor of Business Administration from Dedan Kimathi University. My career has been marked by a commitment to fostering a culture of fiscal accountability while balancing stakeholder needs with responsible risk management. I thrive in environments that challenge me to adapt and learn, and I am passionate about improving operational efficiency and customer service.

In my current role as an Account Executive at Pressmaster Africa Limited, I have successfully managed customer accounts and implemented a state-of-the-art ERP system that enhances compliance and operational reporting. My efforts have led to a remarkable 95% customer satisfaction score, demonstrating my dedication to resolving issues promptly and effectively. I have also achieved significant cost savings through strategic vendor negotiations and efficient account management.

With a proven track record of delivering accurate forecasts and improving profitability, I am eager to leverage my skills in a dynamic organization that values collaboration and innovation. I am committed to continuous improvement and look forward to contributing to a team that prioritizes excellence in service delivery.

Experience

Work history, roles, and key accomplishments

Current

Account Executive

Current

Pressmaster Africa Limited

Feb 2019 - Present (6 years 4 months)

Examined customer accounts using aging analysis reports from an ERP system to ensure optimal collection. Managed sales through forecasting, resource allocation, strategy, and planning. Performed cost-benefit and needs analysis of existing/potential customers to meet their needs.

ERP Systems Sales Forecasting Account Management Customer Relationship Management Data Analysis

Current

Customer Care Agent

Current

Pressmaster Africa Limited

Feb 2019 - Present (6 years 4 months)

Managed customer interactions, ensuring timely resolution of inquiries and complaints to maintain a high level of customer satisfaction. Analyzed customer accounts using aging analysis reports generated from an ERP system to support sales and service operations. Built and maintained strong customer relationships, acting as a liaison between departments to streamline service delivery.

Customer Service ERP Systems Relationship Building

Accounts Assistant

Perry Fresh Limited

Jul 2018 - Present (6 years 11 months)

Ensured 100% of orders and invoices for distributors were processed and dispatched within agreed timelines. Resolved overdue bills and collected payments from various distributors. Analyzed existing vendors vs researched vendors, negotiating and switching vendors to achieve 20% cost savings.

Accounts Receivable Vendor Management Payroll Processing

Accounts Assistant

Wintechs Merchants

Jan 2017 - Present (8 years 5 months)

Prepared weekly confidential sales reports for presentation to management. Managed internal and external mail functions while providing telephone support. Scheduled client appointments and maintained up-to-date confidential client files.

Sales Reporting Administrative Support Scheduling Account Reconciliation

Education

Degrees, certifications, and relevant coursework

Dedan Kimathi University

Bachelor of Business Administration, Finance and Accounting

2013 - 2017

Grade: 2nd Class Honors (Upper Division)

Completed a comprehensive program focusing on business administration principles. Specialized in finance and accounting, gaining expertise in financial management and accounting practices.