Open to opportunities

Kennedy Gawor

@kennedygawor

Message

I support patients and customers through accurate, high-volume service across fast-paced environments.

United States

Message

What I'm looking for

I'm looking for a customer or patient service role where I can manage requests accurately, communicate clearly, and contribute reliable support in a fast-paced environment.

At IU Health North Hospital, I managed high-volume inbound patient calls as a virtual front office, entering and tracking requests across multiple systems.

I verified dietary restrictions and physician requirements, prioritized time-sensitive requests across hospital units, and delivered values-based customer service while meeting performance expectations.

I've also supported customers in fast-paced roles at Penn Station, Chipotle, Hot Topic, and Kizuki Ramen & Izakaya. My experience includes transactions, inventory, phone support, service-flow coordination, and multitasking accurately under pressure.

I'm dependable, detail-oriented, and comfortable working independently while communicating clearly and keeping service organized.

Experience

Work history, roles, and key accomplishments

Food Service Worker

IU Health North Hospital

Dec 2025 - Apr 2026 (4 months)

Managed high-volume inbound patient calls and utilized multiple systems to enter and track patient requests accurately. Verified patient information including dietary restrictions and physician requirements while prioritizing time-sensitive requests.

Patient Information Verification Customer Service Data Entry Time Management Problem Solving