Kennadi Brooks
@kennadibrooks
Dedicated customer service representative with strong problem-solving skills.
What I'm looking for
As a dedicated Customer Service Representative, I have honed my skills in providing exceptional support and ensuring customer satisfaction. My experience at Pink Jupiter has allowed me to efficiently resolve customer inquiries through various channels, including phone, email, and chat. I pride myself on my ability to handle high volumes of inquiries while maintaining a strong focus on empathy and effective communication.
In addition to my customer service role, I have gained valuable experience as an Apprentice at Chipotle, where I learned to manage business functions and assist in daily operations. This role has equipped me with skills in team collaboration, training staff, and managing cash flow. I am passionate about fostering positive customer relationships and continuously seek opportunities to enhance the customer experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Pink Jupiter
Dec 2019 - Present (5 years 7 months)
Provided exceptional support to customers via phone, email, and chat, resolving issues efficiently and with empathy. Handled high volumes of inquiries, demonstrating strong multitasking and time management skills.
Apprentice
Chipotle
Jul 2017 - Present (8 years)
Assisted in the day-to-day operation of the restaurant and learned how to manage business functions. Managed cash flow, controlled labor, and wrote effective schedules.
Education
Degrees, certifications, and relevant coursework
St Paul College
Nail/Lash Technician License, Nail/Lash Technology
Completed coursework and practical training to obtain licensure as a Nail/Lash Technician. Developed skills in various beauty techniques and client services.
Apple Valley High School
High School Diploma, General Studies
Graduated with a High School Diploma, completing all required coursework. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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