At the United States Department of Defense – Army Reserve, I support senior officers with complex calendars, travel logistics, stakeholder communications, and executive briefings. I also conduct research and synthesize operational data to support decision-making.
At Emory Healthcare, I manage workflows for 300+ annual cases and maintain 99% accuracy across 500+ confidential patient records annually. I use Claude and Microsoft Copilot to draft communications and streamline documentation.
At Woolfson Eye Institute, I implemented workflow redesigns that reduced clearance turnaround by 20% and wait times by 15%. Earlier, at Georgia Eye Partners, I helped reduce scheduling conflicts and administrative errors by 20% through workflow coordination and staff training.
