At Crystal Lake Chamber of Commerce, I served as Executive Assistant to the President/CEO and ran the board governance cycle, from agendas and packets to minutes and action-item tracking. I also authored the first Operations & Maintenance Manual and centralized historical operational records.
At Pivot Point Consulting, a Highspring Co., I supported the President/Founder and up to eight other leaders, coordinating calendars, meetings, and travel. I redesigned the Chrome River expense reconciliation workflow, cutting monthly reconciliation time by 20%.
At Alexian Brothers Behavioral Health Hospital and Advocate Healthcare, I supported Chief Nursing Officers and clinical operations, including HIPAA-sensitive matters, nursing schedules, and governance policies. I’m technology-forward and use tools including Microsoft 365 Copilot, ChatGPT, and Claude with careful human review.

