Kendevion HugheyKH
Open to opportunities

Kendevion Hughey

@kendevionhughey

Self-driven data analyst with expertise in IT support and analytics.

United States
Message

What I'm looking for

I am looking for a role that fosters growth, encourages collaboration, and values innovative problem-solving.

I am a self-driven and business-oriented IT professional with a strong foundation in data analysis, SQL, Excel, and Power BI. My proven ability to transform data into actionable insights allows me to communicate technical findings clearly to diverse audiences. I have experience in data modeling and regulatory compliance environments, and I am passionate about solving complex problems to optimize operational efficiency through data.

In my recent role as an IT Support Specialist at El Dorado School District, I provided Tier 1/2 IT support, designed secure network infrastructures, and performed data monitoring and reporting. My previous experience as an IT Solution Analyst at GTS Technologies involved supporting the City of Dallas departments with server setup and technical troubleshooting, where I improved customer satisfaction by 75% through effective communication and remote support.

With a B.S. in Computer Information Systems and ongoing certifications in CompTIA Security+ and Network+, I am committed to continuous learning and professional development. I am eager to leverage my skills in data analytics and IT support to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

ED
Current

IT Support Specialist

El Dorado School District

Jul 2024 - Present (1 year)

Provided Tier 1/2 IT support for faculty and staff, resolving issues related to hardware, software, and network performance. Designed and managed secure network infrastructures (VLANs, Firewalls, IDS/IPS) maintaining 99.9% uptime.

Education

Degrees, certifications, and relevant coursework

University of Arkansas at Monticello logoUM

University of Arkansas at Monticello

B.S. in Computer Information Systems, Computer Information Systems

2019 - 2023

Activities and societies: Academic Achievement Award

Graduated with a Bachelor of Science in Computer Information Systems, focusing on Application Development Programming. Gained a strong foundation in data analysis, SQL, Excel, and Power BI, preparing for a career in IT and data.

Tech stack

Software and tools used professionally

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