COREY Butler
@coreybutler
Detail-oriented IT professional specializing in data analysis and risk management.
United StatesWhat I'm looking for
I am an analytical and detail-oriented IT professional with several years of expertise in business analysis, data analysis, risk management, and technical operations within the financial sector. My experience at Truist Financial Corporation as a Senior Data Analyst has honed my ability to identify and resolve complex technical and operational challenges. I have a proven track record of delivering strategic insights and optimizing system performance, which I achieve by collaborating with cross-functional teams and leveraging data-driven methodologies.
Throughout my career, I have successfully guided teams through the complete lifecycle of change management, from requirements gathering to implementation. My proficiency in tools such as SQL, R, and Python has allowed me to develop SQL-based reporting solutions that support regulatory needs and enhance business performance. I am passionate about applying data analytics to drive strategic outcomes and improve client experiences, and I continuously seek opportunities to lead initiatives that streamline processes and enhance system stability.
Experience
Work history, roles, and key accomplishments
Senior Data Analyst
Truist Financial Corporation
May 2020 - Present (5 years 2 months)
Collaborated with product owners and stakeholders to gather and analyze requirements, guiding teams through the complete lifecycle of change management. Led the design and analysis of complex business systems, integrating data sources and developing SQL-based reporting solutions to support regulatory needs.
Network Control Specialist
Branch Banking & Trust
Jul 2015 - Present (10 years)
Responsible for identifying, analyzing, verifying, and isolating issues, as well as root cause and impact analysis. Performed incident management using ServiceNow, including resolution and escalation for abnormal occurrences within mainframe and distributed production and test environments.
Lead (CTAC) Advance Support
Time Warner Cable
Nov 2012 - Present (12 years 8 months)
Trained, mentored, and assisted staff members on current procedures and with projects and new system implementations. Provided second-level escalation support and generated reports on trends and overall information from the ticket system.
Support Analyst
Hospice and Palliative Care
Oct 2011 - Present (13 years 9 months)
Responsible for installation, service, and problem-solving for computer servers, workstations, laptops, and network components. Set up and configured equipment such as routers, bridges, hubs, servers, printers, and network management software.
Education
Degrees, certifications, and relevant coursework
North Carolina Agricultural and Technical State University
Bachelor of Science, Industrial Engineering
Activities and societies: Alpha Phi Alpha Fraternity, Inc., Alpha Chi National Honor Society.
Completed a Bachelor of Science in Industrial Engineering. Gained foundational knowledge in optimizing complex processes and systems.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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