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Kemisola Kowode

@kemisolakowode

Customer service representative focused on client support, with experience answering product questions and resolving customer issues.

Nigeria

Message

What I'm looking for

I’m seeking to contribute my strengths to a customer service team focused on excellent customer experience and effective support.

At Global Entrepreneurship Festival, I spoke with customers and prospective customers, answered questions about products, and helped people understand available services based on their needs.

With the World Health Organization (WHO), I collected and recorded information using digital data-collection tools, including ODK Collection, and reviewed submissions for errors. I’m seeking to contribute my customer support and information-management experience to a team focused on excellent customer experience.

Experience

Work history, roles, and key accomplishments

Sales Representative

Global Entrepreneurship Festival

Nov 2024 - Nov 2024 (0 months)

Interacted directly with customers, provided product information, and responded to questions. Built positive interactions through clear, respectful communication and worked effectively in a fast-paced environment.

Customer Service Communication Skills Sales Teamwork

Chemical Laboratory Assistant

Johnvent Industries Limited

Dec 2022 - May 2023 (5 months)

Communicated effectively with colleagues and supervisors, maintained accurate records, and investigated unexpected results. Followed established procedures while handling multiple tasks and collaborated with team members to resolve operational issues.

Communication Skills Record keeping Attention To Detail Teamwork Problem Solving

Health Advocate

Pioneer Medical Initiative

Oct 2020 - May 2023 (2 years 7 months)

Communicated health-related information clearly to the public and engaged with people from different backgrounds. Supported awareness activities through effective interpersonal communication and teamwork.

Communication Skills Public Engagement Teamwork Empathy Documentation

Laboratory Intern

CRIN

Apr 2022 - Aug 2022 (4 months)

Maintained accurate records and documentation, worked with team members, and followed established procedures. Demonstrated attention to detail, organization, and willingness to learn new processes.

Record keeping Teamwork Attention To Detail Laboratory Procedures

Data Collection and Reporting Support

World Health Organization

Collected and accurately recorded information using digital data-collection tools, reviewed submitted information for errors, and maintained organized records. Independently learned and used ODK Collection to support efficient digital data collection.

Data Collection ODK Collect Reporting Attention To Detail Digital Tools