Kelvin Machingura
@kelvinmachingura
I secure networks, investigate threats, and resolve IT support issues across campus and enterprise environments.
What I'm looking for
I've supported cybersecurity operations at Datacentrix by monitoring alerts, investigating threats, reviewing logs, assisting with vulnerability remediation, and documenting incidents.
At Eduvos, I resolve hardware, software, Windows, Microsoft 365, Wi-Fi, LAN, and account-related issues while maintaining support tickets and minimizing user downtime. I also tutor Higher Certificate in Cyber Security students, helping them simplify complex concepts, prepare for exams, and improve their results.
My Information Technology studies at Eduvos focus on Network and Security, including advanced networking, Python, penetration testing, cybersecurity analysis, database systems, and IT project management.
I'm looking to apply hands-on security, networking, and technical support experience in a dynamic environment where I can contribute to practical cybersecurity solutions and continue growing professionally.
Experience
Work history, roles, and key accomplishments
Volunteer Tutor
Eduvos
Feb 2024 - Present (2 years 7 months)
Provided personalized academic support to university students in the Higher Certificate in Cyber Security, simplifying complex concepts and guiding them through coursework and exam preparation. Developed customized study plans and problem-solving strategies to enhance understanding and boost confidence.
Tutored university students in Higher Certificate in Cyber Security by providing personalized academic support, simplifying complex concepts, and guiding them through coursework and exam preparation. Developed customized study plans and problem-solving strategies to enhance their understanding and boost confidence. As a result, many of my students showed significant improvement in their grades and
•Diagnosed and resolved hardware, software, and network-related issues.
•Installed, configured, and maintained Windows operating systems and business
applications.
•Set up and configured desktop computers, laptops, printers, and peripheral
devices.
•Assisted users with Microsoft Office 365, email, and account-related issues.
•Performed routine system maintenance, software updates, and troubl
•Monitor security alerts and investigate potential threats using security monitoring
tools.
•Perform vulnerability assessments and assist with remediation of identified
security risks.
•Monitor and analyze system, network, and firewall logs for suspicious activities.
•Respond to security incidents and assist with incident investigation and
documentation.
•Support the implementation and main
Delivered professional customer service via phone, email, live chat, and face-to-face channels.
Handled customer enquiries, complaints, requests, and escalations while maintaining high satisfaction.
Resolved customer issues through effective communication, active listening, troubleshooting, and problem-solving.
Processed orders, bookings, payments, returns, and customer information accurately usin
Education
Degrees, certifications, and relevant coursework
Eduvos
Bachelor's degree, Information Technology Majoring in Network & Security
2023 - 2025
Third Year Student
Currently pursuing my final year at Eduvos. My academic journey has included comprehensive coursework in Engineering Mathematics, Computer Network and Security, Database Systems Design with Implementation and Management, Advanced Networking, Python, Penetration Testing, IT Project Management, Cyber Security Analysis and Advanced Security Practitioner
My final year project invo
Eduvos
Higher Certificate Information Systems, Cyber Security
2022 - 2022
Higher Certificate in Cybersecurity
Gained foundational knowledge in cybersecurity principles, network security, and ethical hacking.
Developed hands-on skills in penetration testing, risk management, and digital forensics.
Learned to identify and mitigate cyber threats using industry-standard tools and frameworks.
Understanding of cybersecurity laws, compliance standards, and best practices.
Ke
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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