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GM@glenmukota
Results-driven IT professional with expertise in cybersecurity and support.
South AfricaI am a results-driven Information Technology professional with a Bachelor of Science in IT from North-West University. My strong background encompasses technical support, system analysis, and cybersecurity, where I have honed my skills in SQL, Python, C++, Java, and cloud computing. I am passionate about leveraging technology to enhance business efficiency and security.
Throughout my career, I have gained valuable experience in network security management, database administration, and IT infrastructure maintenance. My role as a Client Services Engineer at FutureSoft allowed me to provide exceptional technical support, optimize SQL queries, and collaborate with cross-functional teams to resolve client issues efficiently. I thrive in environments where I can troubleshoot complex technical challenges and deliver high-quality client services.
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Work history, roles, and key accomplishments
FutureSoft
Nov 2024 - Present (1 year)
Provided technical support for Excalibur software, ensuring seamless client operations. Optimized SQL queries and managed databases to improve system performance.
North-West University
Jun 2024 - Present (1 year 5 months)
Evaluated Information Security module exams for distance learning students. Ensured fair and consistent grading with structured assessment criteria.
International Organization for Migration (IOM)
Jan 2024 - Present (1 year 10 months)
Provided frontline IT support for local and remote users. Assisted with the installation, maintenance, and security of servers, workstations, and peripherals.
North-West University
Feb 2022 - Present (3 years 9 months)
Conducted lectures, tutorials, and one-on-one sessions for university students. Developed structured lesson plans and interactive exercises to enhance analytical thinking.
Degrees, certifications, and relevant coursework
National Senior Certificate, General Studies
Activities and societies: Top 10 Student (2016-2019); Hockey & Cricket (2017-2018)
Achieved strong academic results, placing in the top 10 students for multiple years. Participated actively in sports, including hockey and cricket.
NUBachelor of Science, Information Technology
Activities and societies: Golden Key International Honor Society Member
Completed a comprehensive curriculum in Information Technology, gaining expertise in technical support, system analysis, and cybersecurity. Developed strong skills in SQL, Python, C++, Java, and cloud computing.
Software and tools used professionally
South AfricaYou can contact Glen and 90k+ other talented remote workers on Himalayas.
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