Sharon Mrewa
@sharonmrewa
IT Helpdesk and cybersecurity-focused IT support professional, troubleshooting systems and user issues to reduce downtime.
What I'm looking for
I’m a motivated IT Support and Cybersecurity professional with hands-on experience troubleshooting Windows systems, software applications, virtual environments, and user-related technical issues. I support clients through technical support, documentation, customer service, and system setup—using practical labs, tutoring, and business technology support.
As Founder & IT Lead at STN Partners, I manage digital operations, resolve common hardware/software/login issues, set up user accounts and access permissions, and write clear how-to documentation to help users handle recurring problems independently. I also build and maintain business websites, and I continue developing my security capability through courses like ALX Cybersecurity, while staying focused on threat identification and security awareness.
Experience
Work history, roles, and key accomplishments
Founder & IT Lead
STN Partners
Mar 2025 - Present (1 year 4 months)
Manage the company’s digital operations, core infrastructure, and client-facing IT support services. Troubleshoot hardware/software and login issues, set up user accounts and access permissions, and create how-to documentation while supporting business websites via email and chat.
Private Tutor
Teach Me 2
Mar 2022 - Present (4 years 4 months)
Provide private tutoring in Mathematics, Accounting, and English. Deliver clear and empathetic explanations for diverse learners, translate complex concepts into structured instructions, and manage scheduling and ongoing client relationships.
Education
Degrees, certifications, and relevant coursework
Nelson Mandela Metropolitan University
Bachelor of Commerce (Law), Law
2018 - 2021
Earned a BComm (Law) degree at Nelson Mandela Metropolitan University from 2018 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/Tindo-97Job categories
Skills
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