Kelvin CharlesKC
Open to opportunities

Kelvin Charles

@kelvincharles

IT professional with expertise in IT management, Windows Server, and system administration.

Mozambique
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What I'm looking for

Looking for a challenging role that utilizes my IT management and system administration skills to drive business growth and improvement.

As a seasoned IT professional, I possess a broad range of operational and IT support skills, with significant achievements in customer services and technical support. I am committed to the team and the business, with an excellent commercial approach to solving problems within budget, scope, time scales, and process limitations.

I have a proven track record of implementing records management programs, designing and implementing SharePoint sites, and improving efficiency in mail deliveries and tracking. I am a regular contributor of ideas and solutions for changes to call center processes and quality procedures.

With a strong background in IT management, Windows Server, and system administration, I am well-equipped to provide top-notch support and solutions to organizations. I am committed to staying up-to-date with the latest technologies and trends.

Experience

WR

Information Technology Officer

White Pearl Resorts

Jan 2017 - Nov 2019 (2 years 10 months)

Implemented an asset management system, increased Wi-Fi coverage, maintained documentation of processes, and trained users on the reservation system and cybersecurity awareness.

CA

Technician

Covision Africa

Jan 2011 - Jan 2012 (1 year)

Performed scheduled network tasks, updated antivirus definitions, monitored network servers, and provided internet and intranet user support.

Tech stack

Learn about the tools and technologies that Kelvin likes to use.

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