Christina Hoffman

With over 20 years of experience as a National Accounts Coordinator, I have honed my skills in optimizing client relations and service operations. My career has been dedicated to enhancing communication and efficiency within cross-functional teams, ensuring high client satisfaction and operational success. I pride myself on my ability to adapt to changes and foster a collaborative environment, which has been crucial in managing national client accounts effectively.

Throughout my tenure at Securitas, I successfully managed national client accounts, ensuring seamless communication and service satisfaction. I led initiatives that resolved complex client requests, particularly during emergencies and high-priority situations. My commitment to continuous process improvement has allowed me to streamline customer service operations and enhance response efficiency, ultimately contributing to a 30% increase in safety compliance through comprehensive wellness checks and risk assessments.