Kelly Spradlin

With over 20 years of customer service experience, I have honed my skills in various sectors, including IT services and funeral services. My proficiency in Microsoft programs and home-based telecommunication software has allowed me to excel in roles that require multitasking and independent work. I pride myself on maintaining goals and staying on task, which has been crucial in my current position at OneMain Financial.

Throughout my career, I have developed a strong foundation in employee management and training, particularly in the funeral services sector. My experience includes handling inbound and outbound calls, collections, and providing grief counseling to families. I have also been involved in training new employees, ensuring they are equipped with the necessary skills to succeed in their roles. My educational background includes a degree in Funeral Services and an Associate's in Psychology, which complements my professional experience.