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Kelly Reyes Rivera

@kellyreyesrivera

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Bilingual administrative professional with expertise in HR operations.

Mexico

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What I'm looking for

I am looking for a role that fosters collaboration, supports career growth, and values my administrative expertise.

I am a bilingual administrative professional with over three years of experience in county government operations and HR-related systems. My expertise lies in HRIS administration, onboarding and offboarding processes, data auditing, and technical troubleshooting. I have a proven track record of supporting end users across diverse departments and managing enterprise systems such as SAP and Kronos.

In my current role as an Office Administrator at the Russian School of Mathematics, I effectively respond to inquiries regarding student scheduling and payments, coordinate homework help requests, and ensure timely enrollment processes. My previous experience as a Management Aide with the County of Santa Clara involved processing departmental requisition packets and facilitating onboarding for new hires, demonstrating my ability to manage multiple tasks efficiently while maintaining high accuracy.

With a strong foundation in data management and a commitment to fostering positive interactions, I am dedicated to enhancing operational efficiency and supporting organizational goals. I am eager to leverage my skills in a challenging new role that values collaboration and growth.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Russian School of Mathematics

Dec 2024 - Present (7 months)

Responded to inquiries regarding student scheduling, payments, and transfers, placing 15+ follow-up calls daily to guide prospective families through enrollment. Coordinated homework help requests using Google Sheets, matching student needs with available time slots.

Scheduling Payment Processing Enrollment management Google Sheets Customer Service Data Entry Outreach Communication Office Administration

Management Aide-Extra Help

County of Santa Clara

Oct 2023 - Present (1 year 9 months)

Pulled monthly staffing reports using Kronos and Datawatch to validate supervisor updates and exclusion lists, flagging discrepancies and coordinating corrections with HR. Processed 5-12 departmental requisition packets monthly, from creation through PO submission, routing documents for e-signature via DocuSign and tracking versions.

SAP Ariba Docusign Onboarding Offboarding Data Auditing Technical Troubleshooting Invoice Documentation

Registered Behavior Technician

CSLOT

Feb 2023 - Present (2 years 5 months)

Promoted positive interactions with children with ASD using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts. Observed, monitored, and recorded problem behaviors through behavior-consequence data collection using Central Reach.

Applied Behavior Analysis Central Reach Data Collection Communication Visual Supports Crisis Management

After School Program Leader

Maxim Healthcare Group

Oct 2021 - Present (3 years 9 months)

Assisted in assessing programs and lesson plans, utilizing Google Sheets for organization and tracking. Provided support to students in grades K-6th and aided instructors with iReady measures.

Program Assessment Lesson planning Google Sheets Data Entry Communication

Behavior Technician

Esperanza Therapy Services

Dec 2020 - Present (4 years 7 months)

Collected data and tracked client progress during ABA sessions, ensuring accurate and detailed records. Demonstrated excellent crisis management skills during aggressive or violent behaviors exhibited by clients.

Data Collection Crisis Management Communication

English Tutor

Cabrillo College Watsonville Center

Aug 2019 - Present (5 years 11 months)

Provided one-on-one peer tutoring through Zoom and in-person sessions, facilitating and clarifying course content. Promoted the use of appropriate writing strategies and cataloged library materials.

Tutoring Zoom)Writing Strategy Communication