Open to opportunities

Valentina Quintero

@valentinaquintero

Message

I am a detail-oriented administrative professional optimizing operations, scheduling, and data accuracy.

United States

Message

What I'm looking for

I seek a remote, full-time administrative or data-focused role where I can streamline operations, manage scheduling and records, and support executive teams in a collaborative, growth-oriented organization.

I have over 5 years of administrative experience supporting busy offices and executive teams, with proven strengths in calendar management, scheduling, records organization, and patient communications. I have managed high-volume calls, verified insurance eligibility for 500+ patients, resolved scheduling and patient issues with a 95%+ resolution rate, audited and reconciled 300+ account records, and improved record retrieval speed by 30% while ensuring HIPAA compliance.

I also bring remote instructional experience using Google Classroom and Zoom, strong proficiency with Microsoft Office and Google Workspace tools, and a track record of process improvements—creating onboarding guides that cut training time by 25% and implementing scheduling systems that increased appointment capacity by 15%. I am seeking remote, full-time administrative or data-focused roles where I can streamline operations and support teams effectively.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Beam Dental

Oct 2023 - Apr 2025 (1 year 6 months)

Managed 40+ daily calls and digital communications, resolving scheduling and patient concerns with a 95%+ resolution rate; verified insurance eligibility for 500+ patients and improved record retrieval speed by 30% through Dentrix filing oversight.

Scheduling Insurance Verification Microsoft Excel Slack

Remote English Teacher

Arca Mundial

Oct 2022 - May 2023 (7 months)

Delivered 6+ weekly remote English classes for special needs students using Google Classroom and Zoom, adapting materials and assistive technologies to improve accessibility. Scheduled parent meetings and facilitated monthly staff meetings across time zones.

Remote Teaching Google Classroom Zoom Lesson planning Assistive Technologies

Administrative Assistant

Advanced Dental Group of Hoboken

Apr 2021 - Aug 2022 (1 year 4 months)

Managed front-desk operations for ~50 patients daily, implemented a staggered scheduling system that increased appointment capacity by 15%, and created an onboarding guide that cut training time by 25% to improve office productivity and support revenue goals.

Scheduling Process Improvement Onboarding Microsoft Office

Front Desk Coordinator

Cohen's Fashion Optical

Nov 2020 - Mar 2021 (4 months)

Managed scheduling for 100+ patients weekly and achieved a 90% payment collection rate; implemented EMR from paper records improving chart accuracy by 15% and reduced financial discrepancies by 10%.

Scheduling Data Entry Customer Service

Office Manager / Administrative Assistant

7M Photography

Oct 2018 - Sep 2020 (1 year 11 months)

Managed office operations including ~60 contracts monthly, coordinated travel and itineraries, and maintained equipment inventory and project tracking via Trello/Asana to maximize operational efficiency.