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Kelly Gregoire

@kellygregoire

Technical Implementation Specialist at Clever who configured district SSO and built account-provisioning automations for K-12 partners.

United States

Message

At Clever, I guided K-12 district partners through technical onboarding and helped configure SSO/SAML, identity provisioning, and SIS integrations for each district’s environment.

I built custom account-provisioning automations across Google Workspace, Active Directory, and Entra ID, reducing manual work and follow-up for district IT teams.

I also designed and led a week-long onboarding curriculum for new contractors and maintained implementation records through internal playbooks and Salesforce.

Earlier, as a Technical Support Specialist at Clever, I resolved SSO, directory sync, and SIS integration cases, queried APIs to troubleshoot data issues, and built a custom Salesforce case view. Before that, I taught at East Baton Rouge Parish School District and spearheaded an after-school tutoring program.

Experience

Work history, roles, and key accomplishments

Technical Implementation Specialist

Clever

Jan 2024 - Jan 2026 (2 years)

Served as primary technical point of contact for 40+ concurrent K-12 district partners, guiding them through onboarding and system integrations. Configured SSO/SAML, identity provisioning, and SIS integrations, and built automations to reduce manual work.

SAML SSO SCIM Active Directory Google Workspace Microsoft Entra ID PowerSchool SIS Infinite Campus Aeries Salesforce API Querying Project Management Onboarding Training

Technical Support Specialist

Clever

Jan 2022 - Jan 2024 (2 years)

Resolved complex technical cases involving SSO configuration, directory sync errors, and SIS integrations. Built custom Salesforce views and conducted audits of Help Center content to improve support efficiency.

SSO SAML Directory Sync SIS Integrations API Querying Salesforce Help Center Management Product Demonstrations

Teacher

East Baton Rouge Parish School District

Jan 2020 - Jan 2022 (2 years)

Designed and improved curriculum plans for a diverse K-12 student population. Spearheaded an after-school tutoring program, managing logistics and stakeholder coordination.

Curriculum Design Program Management Stakeholder Coordination

Education

Degrees, certifications, and relevant coursework

East Baton Rouge Parish School District

Teacher, Education

Designed and iteratively improved curriculum plans for a diverse K-12 student population, incorporating ongoing feedback to refine instructional approach.