Kellie Warren
@kelliewarren
Compassionate professional with expertise in compliance and administration.
What I'm looking for
I am a dedicated professional with a strong aptitude for effective communication and a meticulous work ethic. My experience spans various roles in compliance and administration, where I have honed my ability to understand and address the nuanced needs of clients and colleagues alike. I thrive in collaborative environments and am committed to fostering positive relationships that drive results.
Throughout my career, I have successfully managed compliance processes, ensuring adherence to regulations while maintaining high standards of service. My roles have included overseeing onboarding processes, managing documentation, and liaising with external agencies to support effective care delivery. I take pride in my ability to handle challenging conversations with empathy and professionalism, always striving for excellence in every task I undertake.
As I look to the next stage of my career, I am eager to embrace opportunities that allow me to grow and refine my skill set further. I am passionate about contributing to dynamic teams and am confident that my unwavering commitment to excellence makes me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Homecare Administrator
Portfolio Homecare
Feb 2025 - Apr 2025 (2 months)
Maintained up-to-date compliance records for all care staff and scheduled and coordinated staff rotas, ensuring efficient coverage for service users in line with care plans. Supported recruitment by processing applications, booking interviews, and managing onboarding paperwork.
Trainee Recruitment Consultant
Surecall Recruitment
Aug 2024 - Dec 2024 (4 months)
Trained to become a 360-recruitment consultant, focusing on business development, candidate screening, and placement for temporary and permanent roles. Built and maintained relationships with clients and candidates, ensuring a smooth recruitment process.
Compliance Team Leader
Surecall Recruitment
Jul 2024 - Aug 2024 (1 month)
Oversaw the onboarding process for a startup healthcare recruitment agency, ensuring all candidate files were audit-ready to different framework standards. Implemented compliance processes and served as the primary contact for client compliance queries.
Compliance/Maintenance Officer
Day Webster Recruitment
Jul 2023 - Jan 2024 (6 months)
Proactively contacted candidates to update and retrieve necessary documents, ensuring a high level of customer service and maintaining candidates at or above a 90% compliance rate. Developed a comprehensive understanding of the compliance process and managed day-to-day workloads efficiently.
AHP Compliance Officer
Day Webster Recruitment
Mar 2023 - Jul 2023 (4 months)
Spearheaded the swift processing of candidates into the agency within tight timeframes, ensuring seamless onboarding and meticulous adherence to framework standards for candidate files. Acquired an in-depth understanding of unique requirements across various specialties and collaborated closely with consultants.
Compliance Officer/Maintenance Officer
Day Webster Recruitment
Aug 2021 - Mar 2023 (1 year 7 months)
Proactively contacted candidates to update and retrieve necessary documents, ensuring a high level of customer service and maintaining candidates at or above a 90% compliance rate. Developed a comprehensive understanding of the compliance process and managed day-to-day workloads efficiently.
Kennel Assistant
Goddard Veterinary Group
Jul 2019 - Oct 2020 (1 year 3 months)
Administered medication and provided care to dogs and cats, conducting dog walks and assessing the well-being of animals. Maintained cleanliness in kennel areas, bathed dogs, and skillfully managed interactions with temperamental animals.
Apprentice Maintenance Officer
Day Webster Recruitment
Oct 2018 - Feb 2019 (4 months)
Served as Maintenance Officer in the AHP/HSS Compliance Division, upholding the upkeep of agency workers' documents and employing effective communication methods to retrieve necessary documents from candidates. Handled confidential documents with precision to ensure 100% compliance aligned with NHS framework.
Retail Assistant
Lucilla Schoolwear
Jul 2017 - Sep 2017 (2 months)
Served as a personal assistant to customers, guiding them on uniform choices and regularly replenishing shelves with stock in a fast-paced environment. Navigated a comprehensive understanding of over 40 school uniform items.
Barback
The Essex House
Apr 2016 - Sep 2016 (5 months)
Maintained cleanliness in each section, consistently monitoring for cleanliness and collecting and cleaning glasses and utensils. Thrived in an extremely fast-paced environment, ensuring organized stock management and overseeing the stock room.
Nursery Assistant
Higham Hill Daycare
Jun 2015 - Jul 2015 (1 month)
Provided attentive care to children aged 2-5, supervising large groups and leading engaging games and activities. Efficiently managed and planned various activities, addressing administrative tasks and ensuring a clean and organized environment daily.
Education
Degrees, certifications, and relevant coursework
De Montfort University
Bachelor's Degree, Communication Arts
Undertook studies in Communication Arts, focusing on various aspects of communication theory and practice. Developed skills in understanding and addressing nuanced needs through effective communication.
Heathcote Sixth Form
A-Level or equivalent, Drama, English Literature, Sociology
Completed A-Level or equivalent qualifications in Drama, English Literature, and Sociology. Gained foundational knowledge and analytical skills in these subjects.
Heathcote Secondary School
GCSE or equivalent, Various
Achieved GCSE or equivalent qualifications in Drama, Resistant Materials, English Literature, English Language, Maths, Science, Additional Science, Core Science, History, and Psychology. Developed a broad academic foundation across multiple disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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