Tegen User
@tegen
Motivated professional with a strong background in customer service.
What I'm looking for
I am a motivated and adaptable professional with a strong background in customer service, animal care, and office administration. My experience has equipped me with the ability to thrive in fast-paced environments, meet tight deadlines, and deliver high-quality results. I pride myself on being a skilled communicator with a collaborative approach and a strong attention to detail.
Throughout my career, I have consistently delivered exceptional customer service, whether as a Barista in a busy café or as an Animal Care Assistant at the National Dog Training Centre. My roles have allowed me to develop creative problem-solving skills and a professional demeanor, ensuring that I maintain high standards in both customer interactions and animal welfare. I am technically proficient in Microsoft Office and Sage, which has enhanced my administrative capabilities and efficiency in various roles.
With a BSc (Hons) in Zoology and a passion for animal management, I am eager to leverage my skills and experiences in a new role that allows me to continue growing professionally while contributing positively to the team and organization.
Experience
Work history, roles, and key accomplishments
Barista
Cafe W
Feb 2019 - Apr 2025 (6 years 2 months)
Delivered exceptional customer service and consistently high-quality beverages in a busy café environment. Managed peak hours with calm, efficient service and supported colleagues in maintaining a clean, organized workspace.
Waitress & Pot Wash
Coffee Time
Sep 2016 - Aug 2017 (11 months)
Greeted and served customers promptly while maintaining café cleanliness. Managed high customer volumes while ensuring a pleasant dining experience.
Animal Care Assistant
National Dog Training Centre
Jun 2015 - Aug 2016 (1 year 2 months)
Assisted with the training and care of working dogs. Developed and implemented enrichment strategies to enhance animal wellbeing.
Farm Hand & Animal Care Assistant
Farmer Ted’s Farm Park
Nov 2015 - Nov 2015 (0 months)
Provided care and maintenance for a variety of livestock. Interacted with visitors, demonstrating a friendly and informative approach.
Administrative Assistant
Huyton Travel Ltd
Sep 2013 - Aug 2014 (11 months)
Performed data entry, filing, and clerical tasks to support office operations. Managed documentation using Sage and maintained organized digital and physical records.
Education
Degrees, certifications, and relevant coursework
Liverpool John Moores University
BSc (Hons), Zoology
Undertook comprehensive studies in animal biology, ecology, and conservation. Gained practical experience in laboratory techniques and fieldwork. Developed strong analytical and research skills.
Cronton Sixth Form College
BTEC Level 3 Extended Diploma, Animal Management
Completed an extended diploma focusing on animal welfare, health, and behavior. Acquired practical skills in animal husbandry and care. Prepared for further education or a career in animal-related fields.
Cronton Sixth Form College
AS Levels, Multiple Subjects
Studied advanced subjects including Mathematics, English Literature, and Physical Education. Developed critical thinking, analytical, and communication skills. Prepared for university-level studies.
St Julie’s High School
GCSEs, General Studies
Completed secondary education, achieving qualifications across a broad range of subjects. Developed foundational academic skills and knowledge. Prepared for further education at college.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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