Open to opportunities

Keily Smith

@keilysmith

Operations and executive assistant with 5+ years building systems, managing vendors, and optimizing property operations.

Australia

Message

What I'm looking for

I’m looking for a role where I can own day-to-day operations, streamline processes with spreadsheets and tools, coordinate vendors and schedules, and support growth through clear documentation and hands-on admin—while handling confidential work with trust.

I’m an operations and administrative professional with 5+ years of experience overseeing day-to-day business operations, including management of a 30+ unit rental portfolio. I build operational systems and advanced spreadsheet tools to track finances, renovations, vendors, and workflows, and I’m trusted to handle confidential information while keeping operations running smoothly.

In my most recent role as an Executive Assistant & Property Operations, I managed office operations, coordinated vendors, and negotiated costs, securing consistent 15–25% cost savings through direct negotiation. I also led the full hiring process, created training materials for new hires, and drove digital marketing with scripted short-form video content for Facebook and Instagram—helping campaigns reach 20,000+ views and generate regular inbound calls. Earlier, I improved a 1,000+ record filing system by reducing file backlog by 90% through scanning and organization, strengthening retrieval efficiency and document control.

Experience

Work history, roles, and key accomplishments

Housekeeping Attendant

Green River Hostel

Sep 2025 - Oct 2025 (1 month)

Completed room turnover and bed changes while maintaining consistently clean shared spaces in a fast-paced environment. Supported daily operations to uphold hostel standards.

Room Turnover Housekeeping Guest Ready Spaces Fast Paced Environment Attention To Detail Support Operations

Reception & Guest Services

Tigh Na Cheo

Aug 2025 - Sep 2025 (1 month)

Managed guest check-ins and inquiries, providing front desk support to ensure a smooth, welcoming guest experience. Helped maintain organized common areas for day-to-day operations.

Front Desk Support Customer Service inquiry handling Common Area Organization

Executive Assistant & Ops

Pure Real Estate Acquisitions

Aug 2023 - Aug 2025 (2 years)

Managed day-to-day office operations and designed advanced spreadsheets to track renovation targets, budgets, timelines, contractor bids, and invoices. Secured 15–25% cost savings through bid analysis and negotiation, managed a 30+ unit rental portfolio with 90%+ occupancy, and drove digital marketing that generated 20,000+ video views and regular inbound calls (5–15/month) leading to completed sa

Executive Administration Budgeting Vendor coordination Contract Bids Negotiation CRM Systems Digital Marketing Video Editing

Office Assistant

Louisiana State University

Feb 2022 - Jan 2023 (11 months)

Partnered with a small accounts team to overhaul a disorganized filing system for 1,000+ scholarship and awards records. Led scanning and organization that reduced file backlog by 90% and improved retrieval efficiency while handling confidential information with privacy-focused document control.

Records Management Document Scanning File Organization Confidentiality Privacy & Compliance Retrieval Efficiency Process Improvement Team Collaboration

Receptionist

Advantage Resourcing

Jul 2020 - Oct 2020 (3 months)

Handled a high-volume phone line and coordinated inquiries via email and SMS with fast, courteous responses. Registered walk-in candidate details into recruiting software to maintain complete candidate profiles.

Customer Service