
Charlotte Todd
@charlottetodd
Executive Assistant to the CEO at ventoré, coordinating international operations and creating the travel playbook used for staff onboarding.
What I'm looking for
At ventoré, I coordinate executive scheduling and the weekly operating cadence for the founders and C-suite across international time zones. I authored and maintain the company travel playbook, now used for all staff onboarding.
I also manage team travel and visa logistics, and built team databases and a candidate tracker. In my council roles, I supported project delivery, reconciled data, and handled customer enquiries.
Experience
Work history, roles, and key accomplishments
Executive Assistant to the CEO
Ventoré
Apr 2025 - Present (1 year 6 months)
Right hand to the founders and C-suite of a fast-scaling, multi-entity hospitality investment group, coordinating across departments and multiple international time zones. Own executive scheduling and the weekly operating cadence, manage end-to-end team travel, and lead a centralised knowledge and AI-operations project.
Customer Service Officer
Banyule City Council
Jan 2019 - Present (7 years 9 months)
Deliver front-line customer service across multiple council departments, handling a high volume of enquiries professionally.
Project and Business Support Officer
Casey City Council
Mar 2025 - Jun 2025 (3 months)
Provided organisational and administrative support across key projects, keeping delivery on track. Managed client communications by email, SMS and phone, maintained Excel trackers and prepared mail-merge correspondence.
Business Support Officer
Manningham Council
Aug 2024 - Mar 2025 (7 months)
Reconciled data to ensure accuracy and compliance across a range of administrative processes. Quickly mastered more than ten new systems, providing seamless support to internal teams in a fast-changing environment.
Education
Degrees, certifications, and relevant coursework
La Trobe University
Bachelor of Psychological Science, Psychological Science
2019 - 2023
Grade: High Distinction
Bachelor of Psychological Science with High Distinction from La Trobe University, completed from 2019 to 2023.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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