Kedibone Mashigo

Manage quality and document control processes for production, ensuring compliance with standards and maintaining organized documentation to support continuous improvement.

Transcribe audio data for language AI training and speech collection projects, delivering accurate transcripts to support model development and data quality.

Supervised quality control operations on production lines, implemented inspection protocols, and reduced defects through targeted corrective actions.

Performed detailed evaluation and annotation of digital content to improve product UX and AI model performance across multiple platforms.

Supported recruitment and agricultural staffing operations, assisting with candidate sourcing and administrative tasks to streamline placement workflows.

As a customer service representative, I provided basic technical support and troubleshooting as a senior support representative on the Instacart campaign.

Managed classroom activities, prepared lesson plans, and conducted invigilation to support teaching staff and student learning outcomes.

Worked as a customer service representative on the Spirit Airlines campaign.

Enrolled in a Postgraduate Diploma in Management beginning February 2025; coursework focused on advanced management principles.

Grade: 75

Activities and societies: Debate Club

Completed a Certificate in Introduction to Strategic Human Resources in 2025.

Completed a Post Graduate Certificate in Education for Senior and FET Phase, focusing on Natural Sciences and Agricultural Sciences instruction.

Completed a TEFL Certificate with emphasis on special education and teaching methodologies.

Earned a Bachelor of Science in Agriculture with a focus on Agronomy and Crop Science.