KD User
@kduser3
I manage client cases, payroll, bookkeeping, and remote administrative operations.
PhilippinesWhat I'm looking for
At Alorica, I manage complex client cases, customer concerns, technical support, and records in Salesforce while maintaining quality and productivity targets.
I also provide part-time virtual assistant support for remote clients, processing payroll in Gusto, handling bookkeeping in QuickBooks, preparing invoices, tracking payments, and managing administrative communications. With BPO experience since 2015, I bring accurate data handling and dependable client support across voice, email, and chat.
Experience
Work history, roles, and key accomplishments
Manage complex client cases and ensure accurate documentation using Salesforce CRM. Handle customer inquiries, account concerns, and technical support via voice, email, and chat.
Education
Degrees, certifications, and relevant coursework
International Electronics Technology Institute
Diploma, Information and Communication Technology
Completed coursework in Information and Communication Technology with a focus on tri-semester studies.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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