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Latrena johnson

@latrenajohnson

Administrative Manager at NYCHA who directed department operations, supported executive leadership, and improved administrative processes.

United States

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What I'm looking for

I'm looking to contribute administrative leadership and program support to an organization dedicated to education, public service, healthcare, or community impact.

At New York City Housing Authority (NYCHA), I directed administrative operations for a high-volume department supporting executive leadership. I coordinated initiatives, supervised staff, and maintained financial and administrative records.

I prepared executive correspondence, reports, presentations, and meeting materials, while coordinating calendars, events, and follow-up activities. I also monitored departmental expenditures and maintained budget documentation.

I identified opportunities to improve administrative processes, resulting in greater efficiency and improved workflow. My background also includes roles as Principal Administrative Assistant, Procurement Analyst II, and Administrative Assistant.

Experience

Work history, roles, and key accomplishments

Administrative Manager

New York City Housing Authority

Jan 1992 - Jan 2026 (34 years)

Directed administrative operations for a high-volume department supporting executive leadership within one of the nation's largest public housing agencies. Managed office operations, coordinated cross-functional initiatives, supervised staff, and maintained financial and administrative records.

Microsoft Office Oracle Database Management Records Management Budget Monitoring Staff Supervision Executive correspondence Report Preparation Meeting Coordination Event Planning Inventory Management Process Improvement Customer Service Stakeholder Relations

Principal Administrative Assistant

New York City Housing Authority

Supported executive leadership in coordinating daily administrative operations. Managed departmental correspondence, reports, records, and scheduling activities.

Administrative Support Correspondence Management Records Management Scheduling Project Coordination Liaison

Administrative Assistant

New York City Housing Authority

Managed executive calendars, confidential records, office files, and correspondence. Coordinated meetings and maintained office schedules.

Calendar Management Records Management Correspondence Meeting Coordination Customer Service Office Operations

Procurement Analyst II

New York City Housing Authority

Maintained administrative records and electronic databases. Prepared reports and documentation supporting organizational operations.

Database Management Records Management Report Preparation Compliance Communication Skills

Education

Degrees, certifications, and relevant coursework

Touro University Worldwide

Master of Arts, Public Administration

Grade: Cum Laude

Master of Arts in Public Administration, graduated Cum Laude. Coursework included public budgeting, organizational behavior, human resources management, public policy analysis, ethics, performance assessment, research methods, and public administration in a multi-cultural society.

Long Island University

Master of Science, Education

Master of Science in Education. Coursework included classroom management, curriculum development, counseling skills, family and community collaboration, literacy development, teaching mathematics and science, perspectives on disabilities, and early childhood development.