Kazi Nawroz
@kazinawroz
I build integrated SaaS solutions and guide enterprise customers through successful platform adoption.
BangladeshWhat I'm looking for
At M2SYS Technologies (CloudApper), I build custom enterprise data solutions, configure low-code/no-code environments, and connect platforms with CRM and ERP systems through API integrations and JSON data mapping.
I lead customer onboarding, technical demos, webinars, and strategic consultations while identifying opportunities to expand product adoption. Previously, I supported and deployed SaaS applications across Shopify, BigCommerce, WooCommerce, and independent online stores.
Experience
Work history, roles, and key accomplishments
Solution Specialist
M2SYS Technologies (CloudApper)
Jan 2021 - Present (5 years 8 months)
Lead end-to-end development of custom enterprise applications using CloudApper tools, including analytics, reporting, and third-party integrations. Serve as technical liaison during customer onboarding and conduct webinars and demos.
Senior Executive, SAAS
Efoli LLC
Jan 2019 - Dec 2021 (2 years 11 months)
Spearheaded support, troubleshooting, testing, development, and maintenance of product designer software. Managed deployment and stabilization on e-commerce platforms including Shopify, Bigcommerce, and WooCommerce.
Issue Resolution Officer
Daraz
Jan 2018 - Dec 2019 (1 year 11 months)
Identified and resolved interdepartmental issues through negotiation and creative troubleshooting. Tracked returned products and resolved aftersales service and warranty issues to enhance customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Independent University, Bangladesh
Bachelor of Business Administration, International Business
BBA with a major in International Business and a minor in Media & Communication.
American Alumni Association
GED, General Studies
Completed GED from the American Alumni Association.
Scholastica
A-Level, Pure Science
Completed A-Level in Pure Science from Scholastica.
Scholastica
O-Level, Pure Science
Completed O-Level in Pure Science from Scholastica.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Job categories
Skills
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