Open to opportunities

Kazi Musa

@kazimusa

Message

Detail-oriented business development professional specializing in travel industry partnerships and client relations.

Bangladesh

Message

What I'm looking for

I seek a growth-oriented role in business development or travel operations where I can build partnerships, drive revenue, and apply GDS/reservation expertise within a collaborative team.

I am a detail-oriented business development professional with hands-on experience in the travel sector, managing relationships with travel agencies, corporate clients, and service providers. I drive revenue growth through strategic market analysis, competitor tracking, and continuous process improvement.

My background includes roles in business development, senior executive leadership, and IT support where I improved team productivity, negotiated cost-effective contracts, and maintained compliance with company policies. I have practical experience with GDS/PSS (Zenith, Sabre), reservation and ticketing, and customer-facing support.

I bring strong organizational skills, presentation and communication strengths, and a track record of meeting revenue targets and earning recognition such as Employee of the Month. I am collaborative, adaptable, and committed to delivering measurable results for employers.

Experience

Work history, roles, and key accomplishments

Current

Business Development Officer

Current

Travelchamp

Jan 2024 - Present (1 year 10 months)

Managed relationships with travel agencies and corporate clients, negotiated with service providers, and drove business development initiatives to meet assigned revenue targets and increase market share.

Business Development Account Management Negotiation Market Analysis Travel Industry (GDS PSS)Revenue Generation Client Relationship Management Reporting

Senior Executive Officer

ZUM Consulting Limited

Oct 2020 - Aug 2021 (10 months)

Led market and business development activities, improved team productivity and profitability, negotiated vendor contracts, and prepared client reports to expand operations and client base.

Business Development Team Management Process Improvement Customer Service Budget Management & Compliance

IT Help Desk Executive

Business Automation Limited

Jul 2016 - Jul 2019 (3 years)

Provided IT support for the HAJJ project by maintaining user data, facilitating visa processing and query management, and documenting processes to improve support efficiency.

IT Support Customer Service Data Entry Documentation Visa Processing Query Management Troubleshooting

Call Centre Representative

Wave Communication Limited

Mar 2017 - Jun 2017 (3 months)

Handled inbound customer calls with professionalism, gathered consumer insights, supported brand campaigns reporting, and improved monthly sales through effective upselling.

Customer Support Upselling Customer Feedback Analysis Communication