MD SULTAN MAHMUD ANSARI
@mdsultanmahmudansari
Corporate travel consultant focused on customer satisfaction, visa processing, and reservations.
What I'm looking for
I am a Corporate Travel Consultant with proven experience in visa processing, reservations, and client-focused travel planning. I consistently deliver high customer satisfaction by coordinating documentation, consulate communications, and smooth travel logistics.
Across roles from Visa Executive to Senior Reservation Executive and Travel Consultant, I increased bookings, coached staff, and streamlined booking and documentation workflows. I bring strengths in time management, upselling, and compliance with travel regulations.
I am pragmatic, service-oriented, and skilled at mentoring teams to improve performance while maintaining confidentiality and attention to detail in fast-paced travel and hospitality environments.
Experience
Work history, roles, and key accomplishments
Visa Executive
Travel Business Portal
May 2025 - Present (8 months)
Processed visa applications and verified documents for accuracy and compliance, coordinated with consulates and travel teams to ensure timely interview scheduling and improve customer experience.
Senior Reservation Executive
Prachurjo Holiday
Nov 2023 - May 2025 (1 year 6 months)
Managed reservation operations, created daily floor sheets and maintained booking records in software, closing reservation calls and increasing bookings through product knowledge and upselling.
Travel Consultant
Travel Business Portal
Dec 2022 - Oct 2023 (10 months)
Consulted with clients to design tailored travel plans, advised on policies and preferred vendors to maximize company profit, and trained new staff on customer service and recordkeeping.
Call Center Executive
Tuition Terminal
Mar 2019 - Dec 2022 (3 years 9 months)
Delivered high satisfaction through one-call resolutions, monitored call quality and provided feedback, and supervised team members to maintain service standards.
Trainer
Apson Computer
Jan 2016 - Dec 2017 (1 year 11 months)
Planned and delivered classroom and online courses, mentored new hires to boost staff development, and evaluated training content to improve effectiveness.
Education
Degrees, certifications, and relevant coursework
Bhawal Badre Alam Government College
Master of Science, Zoology
Pursuing Master of Science in Zoology at Bhawal Badre Alam Government College.
Tejgaon College
Bachelor of Science, Zoology
Completed Bachelor of Science in Zoology at Tejgaon College, completed in 2024.
Govt. Akber Ali College
Higher Secondary Certificate, Science
Completed Higher Secondary Certificate (Science) at Govt. Akber Ali College in 2018.
Momena Ali Biggan School
Secondary School Certificate, Science
Completed Secondary School Certificate (Science) at Momena Ali Biggan School in 2016.
Availability
Location
Authorized to work in
Job categories
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