Open to opportunities

Raqib Khan

@raqibkhan

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Business development executive focused on market analysis, client experience, and revenue growth.

Bangladesh

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What I'm looking for

I seek a client-focused sales or business development role where I can drive growth, use CRM and analytics, and advance into leadership.

I am a proactive business development executive with strong expertise in market analysis and identifying growth opportunities, focused on creating strategic approaches that engage audiences and elevate projects.

I have hands-on client experience providing timely support, upsell generation, technical troubleshooting for Expert Advisor (EA) issues, and maintaining accurate interaction records to ensure smooth operations.

I excel at lead generation, negotiations, CRM utilization, verifying payments/accounts, and promoting products for domestic and export markets to drive measurable revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Client Experience Executive

Current

Next Ventures

Jan 2023 - Present (2 years 10 months)

Ensured timely, efficient client support and resolved inquiries, generated upsell opportunities to drive additional revenue, and maintained accurate client interaction records to improve operations.

client support Upselling CRM Record keeping Client Communication Troubleshooting

Business Development Executive

Multibrands International Limited

Jan 2022 - Jan 2023 (1 year)

Performed market analysis to identify growth opportunities, promoted products for UK retail and export, verified payments/accounts, and supported international sales expansion.

Business Development Market Analysis Export Account Reconciliation Promotion CRM

Customer Service Representative

Genex Infosys Limited

Jan 2021 - Jan 2022 (1 year)

Handled inbound customer calls, troubleshot issues using internal tools, provided required information, and maintained effective communication to resolve customer problems.

Inbound Troubleshooting Communication CRM Tools Customer Engagement

Lead Generation Specialist

Sales Manager Ltd

Jan 2020 - Jan 2021 (1 year)

Conducted lead generation and verified Australian customer information to create qualified prospects and support potential sales conversion.

Lead Generation CRM Research Qualification Sales Outreach

Telesales Representative

Synergy Business Solutions

Jan 2019 - Jan 2020 (1 year)

Collaborated with clients to persuade customers and close sales via telesales, driving service adoption and meeting sales targets.

Telesales Closing Communication Persuasion Lead Follow Up

Education

Degrees, certifications, and relevant coursework

Dhaka University

Master of Business Administration, Business Administration

2021 - 2024

Master of Business Administration from Dhaka University completed in 2024 with coursework and activities focused on business administration and client-facing solutions.

Dhaka University

Bachelor of Business Administration, Business Administration

2019 - 2023

Bachelor of Business Administration from Dhaka University completed in 2023, including technical support and troubleshooting experience related to Expert Advisor (EA) systems.