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@kayoncmapbell
Remote appointment setter and customer service professional focused on reliable client relations.
JamaicaI am a dependable customer service and administrative professional with over 2 years of combined experience in appointment setting, clerical work, and team supervision. I have delivered remote customer support across phone, chat, and email, maintained CRM records, and consistently met performance goals while supporting virtual operations.
I excel at scheduling, data entry, and record management, and I bring strong time management, leadership, and communication skills to every role. I am seeking a remote appointment setter or customer service position where I can apply my organizational strengths and client-relations experience to drive reliable results.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Rhodes Hall High School
Jan 2023 - Present (2 years 10 months)
Supervised student activities and administrative operations, maintained accurate records, and guided junior staff to ensure smooth daily operations and improved attendance tracking.
24-7 Intouch
Aug 2022 - Dec 2022 (4 months)
Delivered remote customer support via phone, chat, and email, scheduled and confirmed appointments, maintained CRM records, and consistently met performance goals.
Itel
Mar 2021 - Jul 2022 (1 year 4 months)
Handled inbound and outbound calls, resolved customer inquiries and scheduling issues, and consistently exceeded company customer satisfaction targets.
Green Island High School
Jan 2020 - Feb 2021 (1 year 1 month)
Managed filing systems and student records, supported administrative staff with clerical duties, and assisted with scheduling and event coordination.
Degrees, certifications, and relevant coursework
Early Childhood Education
Enrolled in Early Childhood Education program through HEART NSTA Trust; coursework in child development and care (in progress).
Customer Service
Completed training in Customer Service and Communication Skills focusing on customer interaction and communication techniques.
High School Diploma, General Secondary Education
Graduated with a High School Diploma, providing foundational education and clerical experience.
Software and tools used professionally
JamaicaYou can contact kayon and 90k+ other talented remote workers on Himalayas.
Message kayon
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