Open to opportunities

kayling rascher

@kaylingrascher

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Versatile customer-focused professional experienced in hospitality, security, and healthcare.

United States

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What I'm looking for

I seek a role where I can use strong customer service, safety-conscious procedures, and team leadership in a dynamic, customer-facing environment.

I am a versatile, customer-focused professional with extensive experience across hospitality, security, and healthcare sectors, consistently delivering excellent service and maintaining safety.

My background includes bartending with inventory management and staff training, armored cash transport with strict adherence to security procedures, and pharmacy technician duties involving prescription handling and insurance updates.

I bring strong communication, teamwork, and record-keeping skills, and I seek a dynamic role where I can apply adaptability and problem-solving to support customers and operations.

Experience

Work history, roles, and key accomplishments

Bartender

Bahama Breeze

Apr 2023 - Jun 2025 (2 years 2 months)

Mixed and served drinks, managed bar inventory and cleanliness, trained new bartenders, and handled opening/closing duties while resolving guest complaints to maintain high service standards.

Mixology Inventory Management Training Customer Service Cash Handling

Cash Transport Guard

Brinks

Feb 2022 - Mar 2023 (1 year 1 month)

Operated armored vehicles to pick up and deliver cash, replenished ATMs, carried a weapon per protocol, and performed daily cash balancing to ensure secure transport and accurate accounting.

Armored Transport Cash Handling ATM Replenishment Security Protocols Vehicle Operation Risk Management

Pharmacy Technician

Walgreens

Jul 2021 - Nov 2021 (4 months)

Processed prescriptions, communicated with doctor's offices and insurance providers, explained medication side effects, and provided customer service to ensure accurate dispensing and patient support.

Customer Service Insurance Coordination Records Management

Customer Service Representative

United Automobile Insurance

Jun 2017 - Mar 2019 (1 year 9 months)

Handled inbound calls to assist customers with claims, completed new claim intakes, updated callers on claim status, and resolved customer complaints to support claims processing and satisfaction.

Customer Service Claims Processing Data Entry Case Management