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Kayleigh Dey-HarterKD
Open to opportunities

Kayleigh Dey-Harter

@kayleighdey-harter

Patient Access Representative focused on customer service and accurate, efficient registration.

United States
Message

What I'm looking for

I’m looking for a patient-facing or customer service role where I can use my insurance knowledge, scheduling, and phone skills to keep operations accurate and welcoming—while continuing to grow with an adaptable, supportive team.

I’m a Patient Access Representative who thrives on helping people smoothly move through the care process. I bring a steady, detail-oriented approach grounded in strong customer service habits and reliable day-to-day performance.

In my current role, I register patients, answer phones, and use computer systems to support scheduling and intake. I work with insurance knowledge and handle referrals, staying organized while managing real-time needs.

Before this, I built a strong foundation through roles as a cashier and sales associate, including handling cash, organizing inventory, and supporting customers promptly and knowledgeably. I also performed janitorial duties and maintained an excellence attendance record.

I’m motivated by my strengths—strategic, futuristic, belief, significance, and adaptability—and I’m excited to keep growing in patient-facing operations. I’m especially drawn to work where communication, organization, and responsiveness directly improve the experience for others.

Experience

Work history, roles, and key accomplishments

KO

Sales Associate

Kohl’s

May 2019 - Aug 2021 (2 years 3 months)

Provided prompt, knowledgeable customer service as a cashier, including inventory organization and stock/replenishment.

ME

Softlines

Meijer

Oct 2018 - May 2019 (7 months)

Worked as a customer-facing Softlines associate, providing cashier support, customer service, and organizing inventory.

CU

Cashier

Culver’s

Sep 2016 - Jul 2017 (10 months)

Handled cashier and customer service duties, including awareness of food allergies and janitorial tasks.

Education

Degrees, certifications, and relevant coursework

Kalamazoo Valley Community College logoKC

Kalamazoo Valley Community College

Multi-Media/Video (Major), Multi-Media/Video

Studied Multi-Media/Video with American Sign Language and graduated in Spring 2021.

GS

Galesburg-Augusta Community Schools

College Prep, American Sign Language

Completed the College Prep program and studied American Sign Language, graduating on June 8, 2018.

Tech stack

Software and tools used professionally

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