Kayla Jones

I’m a dedicated managerial professional looking to bring a luxury level skillset to a branded food and beverage establishment. In my recent role as a Gala Restaurant Manager at Hilton Aventura Miami, I lead day-to-day front-of-house execution with a focus on guest satisfaction.

Throughout my experience with Hooters, I’ve managed guest relations while handling financial transactions and maintaining service efficiency. I bring great interpersonal skills—effective communication and leadership—helping teams stay coordinated during busy, high-pressure shifts.

I strategically plan, execute, and monitor difficult tasks, simplifying what needs to be streamlined for consistent results. I’m computer literate and proficient in using different CRM and POS systems, supported by a Business Management background from Hampton University.