Open to opportunities

Destinee Alexis

@destineealexis

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Customer-focused professional with 5 years of experience in hospitality.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated customer-focused professional with five years of experience in fast-paced work environments. My journey began as a cashier at Quik Trip, where I honed my skills in handling cash and credit transactions while managing customer inquiries efficiently. This role instilled in me a strong work ethic and a sense of responsibility towards my team and customers alike.

As I transitioned to the role of Head Hostess at Lookout Tavern, I further developed my ability to manage high-volume service periods, ensuring customer satisfaction through effective communication and team coordination. I took pride in creating a welcoming atmosphere and optimizing the dining experience for guests. My experience in managing reservations and handling to-go orders has equipped me with the skills necessary to thrive in dynamic environments.

Most recently, I worked as a hostess at Denny's, where I demonstrated extensive menu knowledge and delivered exceptional customer service. I am eager to bring my strong work ethic and customer service skills to a new team, contributing positively to the workplace culture and enhancing guest experiences.

Experience

Work history, roles, and key accomplishments

Hostess

Dennys

Dec 2024 - Present (7 months)

Demonstrated extensive menu knowledge to provide accurate recommendations and enhance guest dining experiences. Greeted guests warmly upon arrival, creating a welcoming atmosphere for all patrons. Delivered exceptional customer service by addressing inquiries and resolving issues promptly and effectively.

Customer Service Guest Service Table Management Sales Reservation Handling

Head Hostess

Lookout Tavern

Mar 2021 - Present (4 years 4 months)

Served as Head Hostess at a popular sports bar, managing daily server rotations and learning sports schedules to enhance customer satisfaction. Greeted and seated guests, took reservations, and handled customer calls, including takeout orders. Managed the to-go station for Uber Eats/DoorDash and assisted servers with clearing tables, running food, and delivering alcoholic beverages.

Hostessing Customer Service Takeout Orders Teamwork Nightlife Operations

Cashier

Quik Trip

May 2019 - Present (6 years 2 months)

Managed cash and credit transactions in a high-paced environment, operating two registers simultaneously without calculators. Maintained store cleanliness throughout shifts, including deep cleaning restrooms and managing trash inside and outside. Conducted product inventory management, checking dates on perishable items and tallying for replacement.

Customer Service Inventory Management Food Preparation

Education

Degrees, certifications, and relevant coursework

Career Success

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.