Kayla Bentley

As a Consultant Operations Specialist, I manage the Consultant Relations mailbox, collaborate with cross-functional teams, and coordinate outreach initiatives. I also oversee various benefit-specific programs, conduct events, and improve outreach processes to enhance operational efficiency.

In my role as a Benefits Specialist, I led projects related to benefits, managed leave inquiries, and identified process improvements. I utilized data analysis to inform decision-making and developed training sessions for managers on best practices.

As a Leave Administrator, I processed leave inquiries, managed cases, and implemented an intake team. I developed communication strategies to enhance employee engagement during their leave.

In my role as an HR Generalist, I managed onboarding, monitored background investigations, and contributed to union projects. I gained proficiency in compliance and compensation analysis.

As a Human Resource Specialist, I managed HR services for a military unit, provided guidance on policies, and conducted training sessions. I focused on improving compliance and retention rates.

As an Account Manager, I managed client accounts, developed relationships, and provided exceptional service. I generated new business and reported on account status.

In this role, I monitored correspondence activities, maintained databases, and performed administrative functions to support appeals processing. I ensured accuracy and compliance with contract requirements.