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Adrian Hughes

@adrianhughes1

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Detail-oriented Benefits Analyst with expertise in HR operations.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my HR expertise while contributing to a collaborative team environment focused on employee well-being and compliance.

I am a dedicated Benefits and Leave Scheduling Analyst with a strong background in HR operations and benefits administration. Currently, I manage disability and leave-related scheduling workflows at Elevance Health, ensuring alignment between employee availability and payroll operations. My role involves auditing workforce data for integrity in Workday and collaborating with Payroll and HRIS to resolve discrepancies.

Previously, I served as an HR Operations & Benefits Coordinator at Anthem Blue Cross Blue Shield, where I led employee scheduling and benefits processing in a high-volume contact center. My analytical skills allowed me to identify trends and ensure compliance through audits and improvement projects. I have a proven track record of effective communication with stakeholders and external vendors to resolve employee benefits concerns.

With an MBA in Human Resource Management and extensive experience in workforce operations, I am committed to optimizing resource planning and enhancing employee experiences through efficient benefits administration.

Experience

Work history, roles, and key accomplishments

Current

Benefits and Leave Scheduling Analyst

Current

Elevance Health

Sep 2023 - Present (1 year 9 months)

Manages disability and leave-related scheduling workflows, aligning employee availability with benefits and payroll operations. Regularly audits workforce and benefits-related data to ensure integrity in Workday; partner with Payroll and HRIS to resolve discrepancies.

Workday Payroll HRIS Microsoft Excel Data Auditing Compliance

HR Operations & Benefits Coordinator

Anthem Blue Cross Blue Shield

Dec 2021 - Present (3 years 6 months)

Led the coordination of employee scheduling, leave administration, and benefits processing across a 24/7 contact center environment. Partnered with HRIS and Payroll to resolve benefit-related errors in scheduling and employee data systems, including Workday.

HRIS Payroll Workday Benefits Administration Data Analysis Compliance

Workforce Operations & Benefits Support Specialist

Anthem Blue Cross Blue Shield

Nov 2018 - Present (6 years 7 months)

Oversaw day-to-day workforce processes, including schedule management, shift adjustments, and resource tracking for high-volume service areas. Collaborated with teams to ensure that schedules aligned with skill-based routing and contact center strategy.

Workforce Management Scheduling Microsoft Excel Data Integrity Root Cause Analysis

Recruiter

Heckler & Koch

Oct 2015 - Present (9 years 8 months)

Coordinated full-cycle recruiting efforts for a workforce of 200+ employees, including job postings, candidate screening, interview scheduling, and onboarding support. Partnered with hiring managers and HR team members to align staffing needs with organizational goals and updated employee records in the HRIS accordingly.

HRIS Employee Screening Onboarding Compliance Data Auditing

Education

Degrees, certifications, and relevant coursework

Strayer University

MBA, Human Resource Management

Focused on advanced principles of human resource management, including strategic HR, talent acquisition, and organizational development. Gained expertise in managing HR functions to align with business objectives.

Strayer University

BBA, Business Management

Studied core business principles, including finance, marketing, and operations management. Developed a strong foundation in business administration and management practices.

Miller Motte Technical College

AAS, Business Administration

Completed an Associate of Applied Science degree with a focus on business administration. Acquired foundational knowledge in business operations, office management, and administrative support.