Open to opportunities

Kavya Bhatnagar

@kavyabhatnagar2

Message

I'm a firm believer that the best marketing doesn't just sell; it speaks, connects, and sometimes even makes you smile.

India

Message

What I'm looking for

I seek a market-aligned role at a leading Indian brand where I can drive organic growth, craft brand voice, and use analytics to scale multi-platform campaigns.

Social Media Content & Brand Strategist with four years of experience with Canadian and Indian B2B and B2C brands. Proven success in boosting engagement by 200%, developing brand voice, and executing multi-platform campaigns. Looking to drive organic growth and digital innovation at leading Indian brands. Currently seeking Mumbai relocation from Toronto, Canada. Open to market-aligned offers.

Experience

Work history, roles, and key accomplishments

Social Media Manager

Skyjack Inc

Jan 2023 - Dec 2025 (2 years 11 months)

Led multi-region content and brand strategy for Skyjack, increasing post engagement from 0.9% to 3.1% and growing followers organically by 10,000+, with top posts reaching 18,000+ users.

Social Media Strategy Content Strategy LinkedIn Instagram Analytics Brand Voice Campaign Management

Customer Experience Specialist

Apple Inc

Aug 2024 - Jan 2025 (5 months)

Resolved product and consumer issues while maintaining up-to-date product knowledge and supporting peers to improve in-store customer experiences and sales processes.

Customer Support Product Knowledge Communication Sales Support Team Collaboration Troubleshooting Retail Operations Customer Satisfaction

Content Moderator

Majorel

Sep 2022 - Dec 2022 (3 months)

Monitored 500+ user-generated content items daily, maintained 98%+ policy compliance and resolved 85% of reported cases within 24 hours, improving team productivity and platform trust.

Content Moderation & Compliance Quality Assurance Reporting Productivity Improvement Escalation Management

Marketing and Events Associate

Conestoga Students' Inc

Jul 2021 - Aug 2022 (1 year 1 month)

Managed campus event marketing and content, increasing student participation 40% YoY, boosting Instagram engagement 2.2x and driving a 25% increase in inquiries during welcome season.

Event Marketing Content Strategy Social Media Management Community Engagement Analytics Copywriting

Social Media Strategist

DigitalBuzz Agency

Jun 2020 - May 2021 (11 months)

Planned and executed 110+ posts across six brands, grew a salon brand from 100 to 470 followers in two months and increased engagement 2.3x for Shapoorji Pallonji Realty through audience segmentation and trend mapping.

Organic Growth Content Planning Segmentation Brand Tone Copywriting Performance Analytics

Marketing Intern

Rehani’s Kitchen

Jul 2019 - Jun 2020 (11 months)

Built marketing plans and digital copy that sold out 48 meal kits in 10 days, achieved an 8.1% Instagram engagement rate and 39% response rate on DM/WhatsApp nurturing flows with 11 repeat customers in month one.

Content Creation Copywriting Social Media Growth Campaign Execution WhatsApp Marketing

Education

Degrees, certifications, and relevant coursework

Conestoga College

Postgraduate Diploma, Strategic Marketing Communications

2020 - 2022

Completed a Postgraduate Diploma in Strategic Marketing Communications and graduated on the honor roll, focusing on integrated marketing, brand strategy, and digital communications.

Narsee Monjee College of Commerce and Economics

Bachelor of Management Studies, Marketing

2017 - 2020

Grade: 9.8 CGPA

Earned a Bachelor's degree in Management Studies with a marketing specialization, graduating with a 9.8 CGPA and coursework in marketing strategy and communications.