Looking for a job

Kathryn McKenzie

@kathrynmckenzie

Dispatcher at Hallcon, contracted to Railway, who coordinated rides between work assignments and maintained accurate records.

United States

Message

At Hallcon, contracted to Railway, I served as a Driver Desk Clerk (Dispatcher) and first point of contact in the terminal. I prioritized transportation requests from inbound and outbound personnel and coordinated rides from the driver pool.

I used multiple software programs on a multi-screen system to enter data, maintain accurate records, and provide occasional scheduling support. Earlier, as a Handler/Dispatcher at Alpha Express Logistics, I supported dispatching and logistics, entered payroll data, and delivered medications and temperature-sensitive lab specimens.

Experience

Work history, roles, and key accomplishments

Driver Desk Clerk (Dispatcher)

Hallcon

May 2023 - Jun 2026 (3 years 1 month)

First point of contact in the terminal, providing customer service and coordinating transportation requests. Utilized multiple software programs on a multi-screen system and performed accurate data entry and scheduling support.

Customer Service Data Entry Scheduling Multi Screen Software Communication Skills

Contact Tracer for Covid-19

Aerotek

Jan 2021 - Apr 2021 (3 months)

Conducted interviews of patients and performed data entry to support Covid relief efforts. Improved skills in Office Suite and Teams, and increased familiarity with medical terminology.

Data Entry Office Suite Microsoft Teams Medical Terminology Interviewing

HR Assistant

Elwood Staffing

Sep 2019 - Mar 2020 (6 months)

Facilitated recruiting, hiring, orientations, and terminations. Assisted employees with benefits and maintained compliance with state and federal requirements.

Recruitment Hiring Benefits Administration Compliance Record keeping

Handler/Dispatcher

Alpha Express Logistics

Dec 2017 - Nov 2018 (11 months)

Shift supervisor responsible for payroll data entry, customer service, logistical support, dispatching, training, and problem solving. Delivered medications and handled temperature-sensitive lab specimens.

Payroll Data Entry Customer Service Logistics Dispatching Training Problem Solving

Facilitator / Support Staff

Community Vision

Mar 2016 - Dec 2017 (1 year 9 months)

Provided support for developmentally disabled individuals in their own home. Assisted with scheduling staff and appointments, and documented medication administration and goal achievement.

Support Services Scheduling Data Entry Documentation

Security Officer

Securitas

Oct 2014 - Mar 2016 (1 year 5 months)

Monitored security cameras and safety alarms, answered multi-line phone and radio, and provided office support. Served as third shift lead and trained new officers.

Security Monitoring Customer Service Training Report Writing Emergency Response