Katherine Thomas
@katherinethomas
MBA business professional specializing in sales, marketing, and customer-focused operations.
United StatesWhat I'm looking for
I am an MBA-trained business professional with hands-on experience in sales, marketing, customer service, and operations across retail, hospitality, healthcare, and nonprofit environments.
I have a track record of driving measurable results — increasing sales by over 30% as a sales associate and growing product sales by 15% year-over-year as a coffee shop manager.
As a marketing manager I expanded brand presence by managing social media, photographing and updating website content, and procuring merchandise based on consumer trends.
I seek a remote role where I can apply strong organization, communication, project management, and process optimization skills to contribute to a dynamic team and support business growth.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Florence Heart and Endovascular Center
Jan 2024 - Jan 2025 (1 year)
Managed patient check-in/check-out, scheduled appointments, and handled phone inquiries while maintaining accurate patient records and HIPAA compliance.
Sales Associate
Coats Clothing Company
Jan 2022 - Jan 2024 (2 years)
Drove sales through styling, alterations, and visual merchandising, increasing sales by over 30% and enhancing customer satisfaction.
Coffee Shop Manager
Rock & Roast (Marriott Shoals Hotel)
Jan 2020 - Jan 2022 (2 years)
Managed daily café operations, trained staff, and delivered personalized customer service that increased product sales by over 15% year-over-year.
Marketing Manager
Costume Cowboy Vintage
Jan 2020 - Jan 2022 (2 years)
Expanded brand presence by managing social media and website content, gaining over 200 followers and improving online visibility while performing market-driven procurement.
UAPhone-A-Thon Caller
University of North Alabama
Jan 2019 - Jan 2020 (1 year)
Developed donor relationships and updated alumni records, securing over $2,000 in annual fund donations and resolving alumni concerns professionally.
Education
Degrees, certifications, and relevant coursework
UAUniversity of North Alabama
Master of Business Administration, Business Administration
2020 - 2022
Completed a Master of Business Administration with a focus in New Business Development, emphasizing strategy and growth initiatives.
UAUniversity of North Alabama
Bachelor of Business Administration, Marketing
2016 - 2020
Completed a Bachelor of Business Administration in Marketing, covering marketing strategy, consumer behavior, and related business fundamentals.
Availability
Location
United StatesAuthorized to work in
Job categories
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