Katherine Schramm
@katherineschramm
Dedicated receptionist with strong organizational and customer service skills.
United StatesWhat I'm looking for
I am a dedicated and hardworking professional with extensive experience in customer service and administrative roles. Currently, I work as a receptionist at Elpis Pain Management Center, where I manage patient interactions, schedule appointments, and handle vital patient information. My role has honed my organizational skills and my ability to communicate effectively with patients and healthcare providers alike.
In addition to my work at Elpis, I have also held positions as a cashier and assistant manager at various establishments, including Imos Pizza and St. Ferdinand’s Fish Fry. These roles have further developed my customer service abilities, allowing me to engage with customers, manage transactions, and ensure a positive dining experience. I am currently pursuing my Associates in Arts and Science at St. Charles Community College, which complements my practical experience with academic knowledge.
Experience
Work history, roles, and key accomplishments
Receptionist
Elpis Pain Management Center
May 2019 - Present (6 years 2 months)
Greeted patients in person and over the phone, managing appointment scheduling efficiently. Collected copays, handled prior authorizations, and processed referrals.
Cashier
Imos Pizza
Jan 2020 - Present (5 years 6 months)
Greeted customers in person and over the phone, accurately taking food orders. Prepared and served food items, ensuring customer satisfaction.
Cashier/Assistant Manager
St. Ferdinand's Fish Fry
Jan 2012 - Present (13 years 6 months)
Greeted customers and processed transactions, including credit card payments. Supervised operations on the main floor, ensuring smooth customer flow.
Cashier
Imos Pizza
Jan 2017 - Jan 2020 (3 years)
Greeted customers in person and over the phone, accurately taking food orders. Prepared and served food items, ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
St. Charles Community College
Associate of Arts and Science, Arts and Science
Currently pursuing an Associate of Arts and Science degree, focusing on a broad curriculum to develop a strong academic foundation. Expected to graduate in 2023.
Duchesne High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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