Destiny User - Front Desk Receptionist - Western Illinois University | Himalayas
Destiny UserDU
Open to opportunities

Destiny User

@destinyuser2

Outgoing professional with strong customer service and administrative skills.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth in a supportive environment.

As a dedicated professional with several years of experience, I excel in providing exceptional customer service and administrative support. My background includes roles such as Front Desk Receptionist at Western Illinois University and Customer Service Representative at PCC Wellness Center, where I developed strong relationships with customers and ensured their satisfaction through personalized assistance.

In addition to my customer service expertise, I have honed my organizational and time management skills in fast-paced environments. My experience as a Front End Clerk at Marianos and a Cashier at Culver's Restaurant has equipped me with the ability to handle multiple tasks efficiently while maintaining a positive demeanor. I am committed to fostering a welcoming atmosphere for guests and colleagues alike, as demonstrated through my volunteer work with Operation PUSH Coalition.

Experience

Work history, roles, and key accomplishments

WU

Front Desk Receptionist

Western Illinois University

Sep 2024 - Present (10 months)

Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed. Maintained an organized reception area and ensured that all guests were attended to promptly.

PC

Customer Service Representative

PCC Wellness Center

Jul 2023 - Present (2 years)

Developed strong relationships with customers by providing personalized assistance and support, and contacted customers about potential service upgrades and account changes. Utilized job-related software to prepare change of address records and issue service discontinuance orders.

MA

Front End Clerk

Marianos

Mar 2023 - Present (2 years 4 months)

Greeted customers and provided excellent customer service, answering questions about products, prices, and availability. Operated a cash register to process payments and assisted customers in locating items throughout the store.

CR

Cashier

Culver's Restaurant

May 2022 - Present (3 years 2 months)

Issued receipts, refunds, credits, or changes due to customers, and counted money in the cash drawer at the beginning of the shift. Provided excellent customer service while promoting loyalty programs to increase sales potential.

OC

Volunteer

Operation PUSH Coalition

Jul 2019 - Present (6 years)

Assisted with fundraising efforts, including event planning and donor outreach. Collaborated with other volunteers to create a positive work environment and participated in team-building exercises.

Education

Degrees, certifications, and relevant coursework

DP

Dr. Martin Luther King Jr. College Preparatory

High School Diploma, General Studies

Completed high school education, focusing on core academic subjects and preparing for higher education. Developed foundational knowledge and skills across various disciplines.

Western Illinois University logoWU

Western Illinois University

No Degree, Health Sciences

Undertook studies in Health Sciences, gaining knowledge in various health-related topics. Acquired foundational understanding relevant to the field.

MC

Malcolm X College

No Degree, Radiography

Pursued studies in Radiography, focusing on the principles and practices of medical imaging. Gained exposure to the technical aspects of the field.

Tech stack

Software and tools used professionally

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