Open to opportunities

Katherine La Forge

@katherinelaforge

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Healthcare executive with 18+ years of project management experience.

United States

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What I'm looking for

I am looking for a role that values strategic leadership and operational excellence, where I can drive impactful healthcare initiatives and collaborate with diverse teams.

I am a healthcare executive with over 18 years of experience in leading high-impact programs and optimizing healthcare operations. My career has been marked by a proven track record of exceeding performance metrics and driving organizational strategy. I excel in leading cross-functional teams to deliver scalable and efficient solutions, particularly in remote environments.

Throughout my career, I have demonstrated expertise in aligning with executive leadership to implement data-driven decisions that enhance program performance and improve healthcare outcomes. My recent role as a Project Manager and Program Manager at iCare Health Solutions allowed me to lead national healthcare initiatives for over 1 million members, achieving significant improvements in program success and CMS ratings. I am passionate about fostering collaboration and driving operational efficiency in the healthcare sector.

Experience

Work history, roles, and key accomplishments

Current

Project Manager, Program Manager

Current

iCare Health Solutions, VSP

Nov 2022 - Present (2 years 7 months)

Led national healthcare initiatives for over 1 million members, focusing on driving efficiency, achieving 5-Star CMS ratings, and fostering cross-functional collaboration in HEDIS and Utilization Management. Achieved a 10% increase in program success and secured 5-star CMS ratings by applying Agile methodologies and data-driven decision-making.

Project Management Program Management Agile Methodologies CMS Star Ratings Cross Functional Collaboration Data Driven Decision Making Stakeholder Engagement

Executive Assistant, Project Manager Intern

San Diego Campervans, LLC

Jan 2019 - Present (6 years 5 months)

Partnered with the CEO to optimize customer relationship management processes and lead sales team training, increasing workflow efficiency by 25%. Conducted a detailed analysis of CRM processes, uncovering unused capabilities and implementing employee training, resulting in streamlined operations and enhanced system utilization.

Customer Relationship Management Sales Training Asana Financial Accuracy

Strategic Operations Lead, Pharmacy Technician

Kaiser Permanente

Aug 2006 - Present (18 years 10 months)

Led strategic initiatives to optimize operations, delivering $500K in cost savings and improving staff engagement by 75%. Directed the setup of 3 pharmacies and 5 clinic buildings, developing policies and training programs for teams of 30 to 100 staff members.

Pharmacy Operations Inventory Management Staff Training Customer Service Policy Development Regulatory Compliance Performance Metrics

Education

Degrees, certifications, and relevant coursework

Colorado Technical University

MBA, Project Management

Focused on advanced project management principles and strategic business leadership. Gained expertise in managing complex projects from initiation to closure, ensuring alignment with organizational goals.

Colorado Technical University

BS Business Administration, Project Management

Studied core business administration concepts with a specialization in project management. Developed foundational skills in business operations, strategic planning, and project execution.