Open to opportunities

Ashley Hoffman

@ashleyhoffman1

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Experienced Program Manager specializing in healthcare and regulatory compliance.

United States

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What I'm looking for

I seek a role that fosters collaboration and innovation, focusing on healthcare improvement.

I am an experienced Program Manager with a strong background in healthcare, ranging from hospital systems and health plans to public health and regulatory agencies. My expertise lies in regulatory compliance, data analysis, and quality improvement. I excel at driving strategic initiatives, managing complex projects, and implementing data-driven solutions to enhance patient outcomes. My collaborative spirit and focus on improvement fuel my passion for delivering the best results.

Throughout my career, I have successfully redesigned and implemented pharmacy programs that led to significant reductions in medication errors and readmission rates. At Vibe Health Solutions, I conduct in-depth research and analysis on healthcare policies and regulations, preparing comprehensive reports that drive strategic initiatives. My tenure at Samaritan Health Plans saw a 30% reduction in untimely submissions and a 50% increase in approved deliverables, showcasing my ability to lead cross-functional teams and achieve compliance with regulatory standards.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

Vibe Health Solutions

Sep 2024 - Present (11 months)

Conducts in-depth research and analysis on healthcare policies, regulations, and industry trends. Prepares comprehensive reports driving strategic initiatives, resulting in actionable recommendations and improved program outcomes.

Regulatory Compliance Strategic Planning Contract Evaluation

Deliverables & Regulatory Communications Program Manager

Samaritan Health Plans

Aug 2022 - Sep 2024 (2 years 1 month)

Managed Medicare, Medicaid, and Dual Special Needs Plans contracts, ensuring regulatory compliance and deliverable timeliness. Led process improvements and conducted data analysis, reducing untimely submissions by 30% and increasing approved deliverables by 50%.

Regulatory Compliance Data Analysis Process Improvement

Transitions of Care Supervisor

Samaritan Health Services

Jun 2015 - Jun 2022 (7 years)

Redesigned, implemented, and supervised two pharmacy programs across five hospitals to increase patient capture rate from 50% to 90%. Achieved system-wide reduction of hospital readmissions by 85% and adverse medication events by 75%.

Program Management Data Analysis Quality Improvement

Lead Supervising Pharmacy Technician

Hannaford Bros. Corp

Apr 2014 - Apr 2015 (1 year)

Streamlined process improvements on prescription orders, increasing order completion by 15%. Optimized staffing levels, resulting in a 10% monthly increase in department budget.

Process Improvement Documentation Management Inventory Management Customer Service

Certified Pharmacy Technician

Walgreens Pharmacy

Jul 2012 - Mar 2014 (1 year 8 months)

Assisted in daily pharmacy operations. Researched and tracked federal and state regulations impacting retail pharmacy operations, including controlled substance laws and immunization protocols.

Pharmacy Operations Legislative Monitoring Advocacy Patient Support

Education

Degrees, certifications, and relevant coursework

University of Wisconsin, Green Bay

BA in Art, Art, Clinical Lab Sciences

Focused on Clinical Lab Sciences, gaining foundational knowledge relevant to healthcare and scientific analysis. Developed skills in art while also studying the principles of clinical laboratory work.