At the Department of Veterans Affairs, I coordinate day-to-day administrative operations for patient-aligned care teams, helping keep appointments and workflows on track. I use the Integrated Scheduling Solution to manage schedules for multiple providers and prioritize competing demands.
I review patient demographic and insurance documentation, route medical correspondence, and prepare travel reimbursement documents. I also use VistA to generate daily appointment reports that support team planning and follow-up.
Earlier, I supervised package center operations at United Parcel Service and developed individualized instruction plans at Syllables Learning Center. At Slatt Capital, I conducted commercial property inspections and prepared reports on condition, safety, and regulatory compliance.
