Elizabeth Boonie
@elizabethboonie
Experienced Supervisory Medical Support Assistant with 19 years in healthcare.
What I'm looking for
I am a dedicated and meticulous Supervisory Medical Support Assistant with 19 years of experience in the healthcare sector. My extensive leadership skills in healthcare allows me to provide exceptional patient services while building strong relationships with patients, their families, and healthcare staff. I pride myself on my ability to meet diverse needs in various situations, ensuring that every patient receives the care and attention they deserve.
Throughout my career, I have honed my time management and organizational skills, enabling me to thrive under tight deadlines and high volumes of work. I excel in onboarding, training, coaching, and mentoring new employees, fostering a collaborative and supportive work environment. My commitment to excellence and integrity drives me to make quality, independent decisions that enhance patient care and operational efficiency.
Experience
Work history, roles, and key accomplishments
Supervisory Medical Support Assistant
Veterans Health Administration VHA
Aug 2021 - Present (3 years 10 months)
As a Supervisory Medical Support Assistant, I ensure that CRH services meet national standards while supervising multiple staff. My role involves coordinating scheduling practices, managing complex scheduling actions, and ensuring compliance with directives. I also train staff, manage patient inquiries, and maintain patient confidentiality.
Advanced Medical Support Assistant
Veterans Health Administration VHA
Sep 2008 - Aug 2021 (12 years 11 months)
In this role, I processed patient admissions, scheduled appointments, and coordinated referrals. I ensured accurate patient records and participated in team meetings to manage patient care effectively. My responsibilities included data entry and maintaining clinic operations.
Adjunct Instructor
Stautzenberger College
Jul 2008 - Sep 2008 (2 months)
I provided instruction in Anatomy and Physiology for Medical Technology students, utilizing PowerPoint and group discussions to enhance learning. I managed the classroom environment and assessed student performance through various evaluations.
Health Information Organizer
Litigation Management, Inc.
Jan 2007 - Jun 2008 (1 year 5 months)
I organized and reviewed medical records for litigation purposes, preparing investigative reports and identifying missing information. My role required attention to detail and the ability to abstract relevant data from electronic records.
Billing Specialist
Surgery Center at Regency Park
Jun 2006 - Jan 2007 (7 months)
As a Billing Specialist, I verified insurance benefits, pre-registered patients, and provided billing support. I handled electronic filing, payment processing, and communication with insurance companies regarding claims.
Surgical Counselor
TLC Eyecare & Laser Centers of Toledo
Feb 2005 - Jun 2006 (1 year 4 months)
I scheduled ocular surgeries and counseled patients on procedures. My responsibilities included managing surgical paperwork and coordinating with healthcare providers for patient pre-admission testing.
Window Clerk
United States Postal Service (USPS)
Jun 1990 - Jan 2005 (14 years 7 months)
I supervised employees, managed scheduling, and handled customer inquiries. My role involved maintaining financial records and ensuring efficient postal operations.
Education
Degrees, certifications, and relevant coursework
Bowling Green State University
Bachelor of Science, Applied Health Science
2006 - 2010
Grade: 3.0 GPA
Completed a Bachelor of Science in Applied Health Science, focusing on various aspects of health and wellness. Developed a strong foundation in health sciences and practical applications in healthcare settings.
Central Piedmont Community College
Certificate, Health Information Clerk
2005 - 2005
Completed a Certificate of Health Information Clerk, gaining essential skills in health information management and administrative tasks within healthcare settings.
Howard, Perry And Walston Real Estate School
Some College (No Degree), Real Estate
Completed the required 67 classroom hours for certification of a North Carolina real estate license, gaining knowledge in real estate principles and practices.
Owens Community College
Associate of Science, Health Information Technology
2004 - 2006
Grade: Summa Cum Laude, 4.0 GPA
Earned an Associate of Science in Health Information Technology, emphasizing the management of health information systems and patient data. Graduated with honors, demonstrating exceptional academic performance.
Wake Technical Community College
Radiology Technologist
Completed courses in Radiology Technologist, acquiring foundational knowledge and skills necessary for a career in radiologic technology.
Bowling Green State University
Nursing and Pre-Med
Completed courses in Nursing and Pre-Med, focusing on foundational medical knowledge and patient care principles.
Fremont Ross High School
High School Diploma
1986 - 1990
Graduated from high school, completing a general education curriculum and preparing for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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