
susan Tannahill
@susantannahill
I coordinate executive operations, financial workflows, and confidential administrative priorities.
What I'm looking for
I've supported leadership and complex operations at the Galveston County Tax Assessor-Collector's Office and the U.S. Department of Veterans Affairs, preparing reports, coordinating records and correspondence, and keeping purchasing, budgets, and deadlines on track.
Across government and healthcare settings, I've processed payroll, reconciled financial records, supported audits and onboarding, and handled confidential taxpayer, financial, personnel, and patient information with discretion.
Experience
Work history, roles, and key accomplishments
Administrative Assistant II
Galveston County Tax Assessor-Collector's Office
Jul 2026 - Present (2 months)
Provides administrative support for office leadership and departmental operations, coordinating documents, correspondence, records, purchasing, and competing daily priorities. Prepares reports, spreadsheets, and correspondence, and handles confidential taxpayer and financial information.
Senior Police Officer / Administrative Assistant
Sam Rayburn Memorial Veterans Center, U.S. Department of Vet
May 2021 - Jul 2025 (4 years 2 months)
Supported leadership and operational functions in a complex federal healthcare and public-safety environment, balancing multiple deadlines and high-priority administrative requirements. Generated reports, coordinated procurement, invoices, expense tracking, records, correspondence, onboarding, audits, and cross-department workflows.
Medical Administrative Assistant (AOD)
Sam Rayburn Memorial Veterans Center, U.S. Department of Vet
Dec 2017 - May 2021 (3 years 5 months)
Coordinated high-volume scheduling, patient administration, consults, and care workflows across clinical and administrative departments. Communicated with providers, departments, veterans, and external partners to resolve issues and support timely follow-through.
Advanced Medical Administrative Assistant
Sam Rayburn Memorial Veterans Center, U.S. Department of Vet
Oct 2015 - Dec 2017 (2 years 2 months)
Processed invoices, tracked payments, maintained vendor and financial databases, resolved discrepancies, and supported purchasing, reporting, and compliance documentation.
Medical Administrative Support (Call Center)
Sam Rayburn Memorial Veterans Center, U.S. Department of Vet
Jun 2014 - Oct 2015 (1 year 4 months)
Managed high-volume calls, appointment scheduling, records updates, customer service, and timely data entry in a federal healthcare setting.
Administrative Programs/Procedure Officer
Oklahoma Department of Corrections
Aug 2011 - Jun 2014 (2 years 10 months)
Processed payroll, maintained accounting records, prepared and reconciled financial/audit reports, and supported billing, procurement, HR, budgeting, and compliance operations.
Education
Degrees, certifications, and relevant coursework
Texas A&M University–Commerce
Bachelor of Arts, Organizational Leadership
Grade: Cum Laude
Graduated Cum Laude with a Bachelor of Arts in Organizational Leadership from Texas A&M University–Commerce in 2021.
Grayson County College
Associate of Arts, Accounting
Earned an Associate of Arts in Accounting from Grayson County College in 2020.
Grayson County College
Certificate, Medical Administrative Assistant
Completed a Certificate in Medical Administrative Assistant from Grayson County College in 2017.
Kaplan University
Master of Business Administration, Business Administration
Earned an MBA in Business Administration from Kaplan University in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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