Enerendira Espel

I’m a bilingual (English/Spanish) Medical Office Coordinator with 5+ years of healthcare administration experience. At a Department of Veterans Affairs contractor, I coordinated directly with physicians on quality-controlled medical assessment workflows, keeping results objective, compliant, and on time.

As a Medical Quality Assurance Specialist I, I delivered high-quality medical assessments by reviewing reports for completeness, accuracy, and VA documentation standards. I identified deficiencies, worked with examining physicians to resolve them before delivery, and communicated findings with physicians, internal QA peers, and government case managers to clarify information and expedite high-priority cases.

Earlier, as a Medical Records Expeditor, I supported VA disability claim files by performing routine medical records office tasks under supervision. I scanned and filed documents, maintained records databases, reviewed the case management system for outstanding items, obtained required reports from medical offices and diagnostic facilities, and uploaded processed results.

I bring strong process oversight, multi-stakeholder communication, and high-accuracy documentation habits across EMR/EHR and case-management systems. I prioritize HIPAA/PHI handling, quality assurance, and federal contractor compliance—backed by CPR/BLS and AED certification—to keep operations safe, organized, and reliable.