Open to opportunities

Katherine Castillo

@katherinecastillo

Message

Dedicated customer service representative with a passion for helping people.

Dominican Republic

Message

What I'm looking for

I am looking for a role where I can utilize my customer service skills and passion for helping others in a supportive and dynamic environment.

My name is Katherine Castillo, and I have a diverse background in customer service, teaching, and design. Throughout my career, I have consistently prioritized providing exceptional service, whether as an English teacher, sales representative, or customer service representative. My experiences have equipped me with the skills to effectively communicate and assist clients from various backgrounds.

Having worked with companies like Academia Europea and Pacific Interpreters, I have honed my abilities in customer service and sales. I am fluent in English and Spanish, which allows me to connect with a broader audience. I am eager to bring my expertise and dedication to a new team, where I can contribute to creating positive experiences for customers.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Stream

Feb 2009 - Feb 2009 (0 months)

Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction. Utilized communication skills to assist clients effectively.

Customer Service Communication Problem Solving Sales English Spanish Interpretation

English Teacher

Academia Europea

Feb 2009 - Feb 2009 (0 months)

Taught English language skills to students, focusing on grammar, vocabulary, and conversation. Developed lesson plans and assessed student progress.

Teaching English Language Lesson planning Assessments Communication

Interpreter

Pacific Interpreters

Feb 2009 - Feb 2009 (0 months)

Provided interpretation services between English and Spanish speakers, facilitating clear communication in various settings.

Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

Universidad Nacional Pedro Henríquez Ureña

Bachelor, Interior Design

Studied Interior Design, focusing on the principles of design, space planning, and aesthetics to create functional and visually appealing environments.