ocean pretty
@oceanpretty
Customer-focused virtual assistant and customer service professional with administrative support, bilingual communication, and organized operations.
What I'm looking for
I’m a highly organized, reliable, and motivated professional who enjoys helping people and creating positive experiences through excellent communication and customer service. I learn quickly, adapt easily to new environments, and complete my work with accuracy and professionalism.
Through independent virtual assistance and customer service experience, I’ve provided remote administrative support by managing calendars, appointments, and scheduling; responding to emails and customer inquiries; and performing data entry while maintaining organized records. I also support clients with tools like Microsoft Office, Google Workspace, Zoom, Canva, and CapCut, including social media management.
Alongside my customer service background, I’m currently an Independent English Teacher & Private Tutor (Freelance), teaching children, teenagers, and adults with personalized lesson plans based on learning goals, evaluating student progress, and giving constructive feedback. I’m also certified in Microsoft Office and medication dispensing.
Experience
Work history, roles, and key accomplishments
English Teacher & Tutor
Independent English Teacher & Private Tutor
Teach English to children, teenagers, and adults using personalized lessons. Create customized lesson plans and evaluate student progress with constructive feedback.
Customer Service Representative
Call Center
Assisted English- and Spanish-speaking customers, resolving concerns while maintaining customer satisfaction. Handled customer communications and supported appointment/calendar management.
Administrative Support
Independent Virtual Assistant
Provided remote administrative support to clients, including data entry and maintaining organized records. Managed calendars, appointments, and scheduling and handled email and customer inquiries.
Social Media Management
Horatio
Managed social media content and related creation workflows for Horatio using common media tools.
Education
Degrees, certifications, and relevant coursework
Universidad Abierta Para Adultos (UAPA)
Education (English specialization), Education (English)
Studied Educación mención ingles at Universidad Abierta Para Adultos (UAPA).
Technical Degree in Pharmacy
Technical Degree in Pharmacy, Pharmacy
Completed a Technical Degree in Pharmacy.
Academia de Lenguas
English Language Program, English Language
Completed an English Language Program (4 years), including evaluating student progress and providing constructive feedback.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring ocean?
You can contact ocean and 90k+ other talented remote workers on Himalayas.
Message oceanGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
