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ocean prettyOP
Open to opportunities

ocean pretty

@oceanpretty

Customer-focused virtual assistant and customer service professional with administrative support, bilingual communication, and organized operations.

Dominican Republic
Message

What I'm looking for

I’m looking for a role where I can deliver dependable customer support, manage calendars and emails, and maintain accurate records—working with a team that values clear communication, professionalism, and continuous improvement.

I’m a highly organized, reliable, and motivated professional who enjoys helping people and creating positive experiences through excellent communication and customer service. I learn quickly, adapt easily to new environments, and complete my work with accuracy and professionalism.

Through independent virtual assistance and customer service experience, I’ve provided remote administrative support by managing calendars, appointments, and scheduling; responding to emails and customer inquiries; and performing data entry while maintaining organized records. I also support clients with tools like Microsoft Office, Google Workspace, Zoom, Canva, and CapCut, including social media management.

Alongside my customer service background, I’m currently an Independent English Teacher & Private Tutor (Freelance), teaching children, teenagers, and adults with personalized lesson plans based on learning goals, evaluating student progress, and giving constructive feedback. I’m also certified in Microsoft Office and medication dispensing.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad Abierta Para Adultos (UAPA) logoUU

Universidad Abierta Para Adultos (UAPA)

Education (English specialization), Education (English)

Studied Educación mención ingles at Universidad Abierta Para Adultos (UAPA).

TP

Technical Degree in Pharmacy

Technical Degree in Pharmacy, Pharmacy

Completed a Technical Degree in Pharmacy.

AL

Academia de Lenguas

English Language Program, English Language

Completed an English Language Program (4 years), including evaluating student progress and providing constructive feedback.

Tech stack

Software and tools used professionally

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